"Error during startup. More information is in the log"

by Guest Sat 21 Mar 2015, 18:37

I have a curious problem.

I downloaded the Sims 3 Complete Collection to my Win7 PC yesterday. As instructed by the installation guide I 1) installed the base game first, 2) then ran the 1.67-update, 3)before I started to install all of the expansions and stuff-packs. Only when I had installed all of them did I drag and drop the .exe and .dll from the #Crack-folder to my Game/Bin.
Still, as I try to start the game, I get the message "Error during startup. More information is in the log" (or rather the swedish version of it) as soon as the launching menu turns up.

I saw the advice shown in the Youtube video about how to "clean up keys" in regedit. The problem is the games have never been installed on this computer before, and all "keys" that is shown is of expansions I only just installed and actually want there.

I suspect my problem has something to do with me installing all of the games in my D-drive, as it outsize the C-drive by far. There's no way I've got any room for all of the Sims3-games in the C-drive, where the game directs me by default - and I can't imagine why I should have to. O_o

Please help!

by **The_gh0stm4n** Sun 22 Mar 2015, 00:53

Cellitha wrote:I have a curious problem.

I downloaded the Sims 3 Complete Collection to my Win7 PC yesterday. As instructed by the installation guide I 1) installed the base game first, 2) then ran the 1.67-update, 3)before I started to install all of the expansions and stuff-packs. Only when I had installed all of them did I drag and drop the .exe and .dll from the #Crack-folder to my Game/Bin.
Still, as I try to start the game, I get the message "Error during startup. More information is in the log" (or rather the swedish version of it) as soon as the launching menu turns up.

I saw the advice shown in the Youtube video about how to "clean up keys" in regedit. The problem is the games have never been installed on this computer before, and all "keys" that is shown is of expansions I only just installed and actually want there.

I suspect my problem has something to do with me installing all of the games in my D-drive, as it outsize the C-drive by far. There's no way I've got any room for all of the Sims3-games in the C-drive, where the game directs me by default - and I can't imagine why I should have to. O_o

Please help!

Hello again,

That looks similar to the issue the other user had on here earlier. Look at the install location in your D: drive, Is there a folder named "The Sims 3 Base Game" ?

If so, that's an interesting glitch, and in the end, you may need to un-install everything and then try and free up space on your C: drive. But let's see.

Did you use the program WinRAR for extracting ? Also, try re-downloading the manual patch from step # 2 here:
https://games4theworld.forumotion.com/t1171-must-read-how-to-install-the-sims-3-correctly

And use this newly downlaoded patch instead. After which you use again the included Ultimate fix (from the Complete Collection). See if that gets your game running. Good luck for now !

by Guest Sun 22 Mar 2015, 14:36

I guess you're faceing the same problem as I'm

by Guest Mon 23 Mar 2015, 01:23

After two hours of teamviewer-help (from a friend), I finally gave up. Uninstalled everything, erased keys, cleaned out my C-drive, redownloaded och reinstalled it all - but in C-drive. Everything works perfectly.

I'll play with my C-drive filled to the brim until I tire of it all and uninstall again, so it'll work for me, but would ofc want it to be in D-drive permanently. That fight is for an other day, though. Thank you!

by **Sim Architect** Wed 25 Mar 2015, 22:35

You can also try to make an NTFS symbolic link, which could create a "fake folder" inside of your "C" drive pointing to another folder in another drive. The game would still look for the original folder in the "C" drive, but the operating system would be forwarding info from the other drive instead, seamlessly...

Let's know if you need further guidance on it.

Below, a video with a step=by-step guide on how to install The Sims 3 with all expansions, stuff packs and updates:

Happy simming!
Tea 5

by **The_gh0stm4n** Thu 26 Mar 2015, 00:53

Cellitha wrote:After two hours of teamviewer-help (from a friend), I finally gave up. Uninstalled everything, erased keys, cleaned out my C-drive, redownloaded och reinstalled it all - but in C-drive. Everything works perfectly.

I'll play with my C-drive filled to the brim until I tire of it all and uninstall again, so it'll work for me, but would ofc want it to be in D-drive permanently. That fight is for an other day, though. Thank you!

There may be something wrong, indeed. I'm sorry to hear you had to install it on your C: drive. WhatDidUJustCallMe?

Do you have any other questions for now, or can I close the thread ?

P.S. about the "symbolic link" that Sven mentioned before, I wrote a tutorial here:
https://games4theworld.forumotion.com/t17437-redirecting-the-username-folder-the-sims-3-to-a-different-location

You can apply the same procedure to any folder you like basically.

by **Sim Architect** Thu 26 Mar 2015, 01:34

Thanks a lot, Carlos! I knew there was a topic but I didn't do a proper search. I'll also post the link to the topic when I post my tutorial on how to install the game (I have the link in the descriptions of my video, but I really liked the idea you got when you posted the link also).

Tea 5

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