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Two Ea folders, downloads keep uninstalling. [SOLVED]

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Post by Guest Fri 25 Jan 2013, 00:59

I am writing this here in hope that Admin may find it, as I never see them online in the chatbox.

I have encountered a strange issue with the sims 3. I used to play it on my old laptop with tons of custom content and no problems, but ever since I installed the game and expansions up to seasons on my new desktop computer the CC has not been able to work.

Firstly, I have 2 EA games folders in my documents, If I delete one it re-appears on launcher startup.

Secondly, the issue lies mostly with "downloads" folder custom content. I install them from the launcher and they appear under installed but when I start the game I have none of the content. Then, when I quit out and go back into launcher, all my custom content is un-installed again but appears under downloads.

I would really appriciate a fix for this as Sims means nothing to me without custom content...


I am running windows 8.
I have tried un-installing and re-installing the games. I tested the base game without expansions and downloads worked fine and remained installed. They are still listed under installed currently although they no longer appear in-game.

Thanks for your time and great games Smile

Guest
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Post by ☠ ~ Aɳɳ ~ ☠ Fri 25 Jan 2013, 15:31

Hello,

What if you delete both EA folders in documents?
Your content may have to be installed a few at a time, 20 at most.
☠ ~ Aɳɳ ~ ☠
☠ ~ Aɳɳ ~ ☠
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Post by Guest Fri 25 Jan 2013, 15:40

I have been using only 10 hairstyles as tests.

If I delete both folders, one comes back upon launcher startup and the other comes back upon game startup.

//EDIT

Also they both have different content.
Here is the content as it appears after being deleted.

EA Folder one contains:
Folders:
Contentpatch(empty), DCBackup(empty), DCCache(empty),
Downloads(contains: nav, wl), Exports(empty), InstalledWorlds(empty),
Recorded Videos(empty), Screenshots(empty), SigsCache(contains:
Platform) .
Files: Sims3LauncherLogFile

EA Folder two contains:
Folders:
Collections(Contains: User, colletionOrder.package),
ContentPatch(Contains: Download), Custom Music(Contains random music),
DCBackup(Contains: ccmerged.package), DCCache(Contains:
missingdeps.idx), Downloads(empty), Exports(empty),
FeaturedItems(contains random pictures), IGACache(empty),
InstalledWorlds(empty), Recorded Videos(empty), SavedOutfits(empty),
Saves(empty), Screenshots(empty), SigsCache(Contains: igs),
Thumbnails(Contains: CASThumbnails.package, DownloadsThumbnails.package,
ObjectThumbnails.package).
Files: CASPartCache.package,
compositorCahce.package, DeviceConfig, Options, scriptCache.package,
simCompositorCache.package, Sims3LauncherLogFile, Sims3Logs,
socialCache.package, Version.tag

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Post by Admin Fri 25 Jan 2013, 21:58

Hello,

Had this problem with someone else too, a few days ago.
Try this, please:

*Back up your savegames

1. Completely uninstall The Sims 3 base game, using Your Uninstaller! Pro from www.games4theworld.org . Use the "Super Mode".
2. Restart your PC.
3. Reinstall the game.
4. Test the game and let us know the result.

Good luck!
Admin
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Post by Guest Sat 26 Jan 2013, 03:59

Was I just supposed to re-install the base game? Because I did and applied the ultimate fix and its saying "sims 3 launcher has stopped working"

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Post by ☠ ~ Aɳɳ ~ ☠ Sat 26 Jan 2013, 12:43

Hello,

Try the manual patch, even if you're already at that patch level.
☠ ~ Aɳɳ ~ ☠
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First Lady / Commander-In-Chief
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Post by Guest Sat 26 Jan 2013, 14:33

Okay, patched manually.
Opened launcher.... 2nd folder was created Sad

This is very frustrating. I have no idea what is wrong with it.

Content still refuses to remain installed...

Guest
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Post by ☠ ~ Aɳɳ ~ ☠ Sat 26 Jan 2013, 14:37

Hello,

Are you by any chance running the game in compatibility mode?
☠ ~ Aɳɳ ~ ☠
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First Lady / Commander-In-Chief
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Windows version :
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Post by Guest Sat 26 Jan 2013, 14:40

Erm. How do I check?

//EDIT

Actually, I do recall messing with a "compatibility mode" setting for some reason. Ill try turning it off?'

Not entirely sure why I did it in the first place O_O

//EDIT

I feel unbelievably stupid....

I spent weeks trying to fix this XD

Thank you greatly Lady ElDi


Admin edit: Next time, please use the "Edit" button on your post, instead of double-posting. Thank you!

- ADMIN

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Post by Admin Sat 26 Jan 2013, 19:47

Hello there,

Glad to hear it's working now!
I'll try to remember that one.

Enjoy your game again and please let us know if you need more assistance! Two Ea folders, downloads keep uninstalling. [SOLVED] 611149516
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