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Solved Problem

 :: The Sims 4 - WINDOWS/PC :: The Sims 4 Support Section

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Post by Guest Fri 31 Oct 2014, 06:26

Thank you. I figured out what's wrong. Maybe I'm going to install the game on my other pc. Good day!  Surprised


Last edited by JelleFickle on Fri 31 Oct 2014, 08:08; edited 2 times in total

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Post by The_gh0stm4n Fri 31 Oct 2014, 07:15

JelleFickle wrote:Hi, I'm new to this. I can not install it. A window will pop up saying "Verify that the package exists and you can access it, or contact the application vendor to verify that this is a valid Windows Installer package."  Although I've read other threads that has the same problem as mine. (A pop up will appear and symbols, letters, numbers, etc will appear.) I have avast as an antivirus software. So please help. Thank you!  WhatDidUJustCallMe?

P.S: I decided to start a new thread since I can't reply to any old thread because it's "locked".


Hello JelleFickle and welcome,

Please make an empty folder on the C: drive somewhere. And then, use the program WinRAR for extracting the contents of the download, into that empty folder on C:

You can get WinRAR 4.20 from here:
http://www.games4theworld.org/downloads.html

After that, go to that empty folder and re-try the installation from there. Good luck and keep us posted ! Smile 



P.S. As an additional safety measure, I strongly suggest you de-activate avast completely before installing the game. Also make sure to add the default installation location of the game to the "exclusions" of avast. The default location is C:\Program files(x86)\Electronic Arts\The Sims 4\Game\Bin.


P.P.S. and yes, you are supposed to make a new thread anyway, instead of posting under someone else's topic. Wink 


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Post by Guest Fri 31 Oct 2014, 07:28

Carlos wrote:


Hello JelleFickle and welcome,

Please make an empty folder on the C: drive somewhere. And then, use the program WinRAR for extracting the contents of the download, into that empty folder on C:


After that, go to that empty folder and re-try the installation from there. Good luck and keep us posted ! Smile 



P.S. As an additional safety measure, I strongly suggest you de-activate avast completely before installing the game. Also make sure to add the default installation location of the game to the "exclusions" of avast. The default location is C:\Program files(x86)\Electronic Arts\The Sims 4\Game\Bin.


P.P.S. and yes, you are supposed to make a new thread anyway, instead of posting under someone else's topic. Wink 



Thank you so much. I'm going to try and tell you if it worked. Have a great day!  Laughing

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Post by The_gh0stm4n Fri 31 Oct 2014, 13:05

JelleFickle wrote:Thank you. I figured out what's wrong. Maybe I'm going to install the game on my other pc. Good day!  Surprised


Can you please update us on your progress ? What exactly did you do and why do you think you have to install it on another computer ? Smile

Also, please always edit your last post, and not the opening post. If you edit your very first post, it will only make things confusing to follow.
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Windows version :
  • Windows 8
  • Windows 7
  • Windows XP
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : The Sims 3, L.A. Noire, Saints Row, Red Faction, Team Fortress 2, Overwatch, PvZ: Garden Warfare, Call of Duty: Ghosts, GTA: San Andreas, Counter-Strike, Hitman, Borderlands, The Binding of Isaac, Government simulation & Military strategy games, S.W.A.T. 4, GTA Online, Red Dead Online, Chessmaster XI, Monster Hunter: World, Paint the Town Red, Destiny 2.

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Post by Guest Mon 03 Nov 2014, 10:40

I'm facing the same issue with windows installer. Every time i try to install, it immediately say that the installation packaged cannot be opened. Can you please help solve this problem? Smile

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Post by Guest Mon 03 Nov 2014, 12:56

zahu531 wrote:I'm facing the same issue with windows installer. Every time i try to install, it immediately say that the installation packaged cannot be opened. Can you please help solve this problem? Smile

Hi there! Smile

Please, open a new topic for your problem. It makes things easier to follow, and it makes it easier for us to help you. 

We'll be glad to do so after you've created the new topic.

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