Old ® Games4theworld Forum / Archive
Would you like to react to this message? Create an account in a few clicks or log in to continue.

"My Sims" won't run. [SOLVED]

View previous topic View next topic Go down

"My Sims" won't run. [SOLVED] Empty "My Sims" won't run. [SOLVED]

Post by Guest Tue 22 Dec 2015, 17:17

As per the title.

I had a look at the "a-required-security-module-cannot-be-activated-this-program-cannot-be-executed-7000" fix and did everything it said, but still nothing.

I'm  not too surprised by that as that particular error didn't come up.  Just the box saying "MySims(TM) has stopped working" with the option to close the programme or check online for a fix.  (I'm running Windows 7 Ultimate 64 bit, btw.)

I've tried reinstalling it a few times - first I put it on a different drive than C, then I uninstalled that and tried it on drive C but the same problem exists.  

One thing I did notice during installation was that the option to download the EA manager didn't come up for me, even though I wouldn't have downloaded it in the first place.  Not sure if that's a pointer to the problem.

Any help gratefully received.

ADDITIONAL:  Here's a copy of the details of the problem when the "stopped working" box shows:

Problem signature:
  Problem Event Name:    BEX
  Application Name:    MySims.exe
  Application Version:    0.0.0.814
  Application Timestamp:    00000000
  Fault Module Name:    MySims.exe
  Fault Module Version:    0.0.0.814
  Fault Module Timestamp:    00000000
  Exception Offset:    00ee2ef7
  Exception Code:    c0000005
  Exception Data:    00000008
  OS Version:    6.1.7601.2.1.0.256.1
  Locale ID:    2057
  Additional Information 1:    0a9e
  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:    0a9e
  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789


Last edited by Carlos on Thu 24 Dec 2015, 07:40; edited 3 times in total (Reason for editing : additional information)

Guest
Guest


Back to top Go down

"My Sims" won't run. [SOLVED] Empty Re: "My Sims" won't run. [SOLVED]

Post by Admin Wed 23 Dec 2015, 00:07

Hi there,

Maybe the pop-up didn't come up, because you already have the EA Download Manager installer. (It's called "Origin" nowadays)

Can you try running the game as an Administrator, please?
Admin
Admin
G4TW RETIRED Adminator
GΛMΣ MΛƧƬΣЯ / Forum Founder
G4TW RETIRED Adminator GΛMΣ MΛƧƬΣЯ / Forum Founder

Windows version :
  • Windows 8
  • Windows 7

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Male

Posts : 18882
Points : 1028827
Join date : 2010-03-12

Back to top Go down

"My Sims" won't run. [SOLVED] Empty Re: "My Sims" won't run. [SOLVED]

Post by Guest Wed 23 Dec 2015, 00:14

First thing I tried (running as Admin).  No joy.

But I exercised my Google skills and solved the problem myself.

The first line says: Problem Event Name:  BEX.

So I researched that and found out it was a buffer overflow problem and the solution which fixed it for me was this:

Right click on your computer icon and select Properties.
On the left, go to Advanced system settings.
Go to the Advanced tab.
Choose the top option (Performance) and click Settings.
Go to the Data Execution Prevention tab and add the mysims.exe to the list. 

I ran the game after that (no reboot) and it works fine. 

Hopefully this might help others with a similar problem.  

Thanks for the chance to play this, btw.  It looks like fun.  Smile


P.S.  Just a reminder for anyone reading this, I'm running Windows 7.

Guest
Guest


Back to top Go down

"My Sims" won't run. [SOLVED] Empty Re: "My Sims" won't run. [SOLVED]

Post by Admin Wed 23 Dec 2015, 00:26

Hi again,

Thank you very much for sharing your fix with us, it'll definitely help people in the future!
DEP caused problems for some people with The Sims 3 too. I'll create a "Fix" topic for your suggestion, for future reference.

Thanks again, and enjoy the game! The Sims Plumbob 1

//EDIT

See here.
Admin
Admin
G4TW RETIRED Adminator
GΛMΣ MΛƧƬΣЯ / Forum Founder
G4TW RETIRED Adminator GΛMΣ MΛƧƬΣЯ / Forum Founder

Windows version :
  • Windows 8
  • Windows 7

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Male

Posts : 18882
Points : 1028827
Join date : 2010-03-12

Back to top Go down

"My Sims" won't run. [SOLVED] Empty Re: "My Sims" won't run. [SOLVED]

Post by The_gh0stm4n Wed 23 Dec 2015, 02:30

Gallifreyan wrote:First thing I tried (running as Admin).  No joy.

But I exercised my Google skills and solved the problem myself.

The first line says: Problem Event Name:  BEX.

So I researched that and found out it was a buffer overflow problem and the solution which fixed it for me was this:

Right click on your computer icon and select Properties.
On the left, go to Advanced system settings.
Go to the Advanced tab.
Choose the top option (Performance) and click Settings.
Go to the Data Execution Prevention tab and add the mysims.exe to the list. 

I ran the game after that (no reboot) and it works fine. 

Hopefully this might help others with a similar problem.  

Thanks for the chance to play this, btw.  It looks like fun.  Smile


P.S.  Just a reminder for anyone reading this, I'm running Windows 7.


Hello,


Another possibility might be to turn off DEP "completely", with the help of the command prompt. See part 2, of this guide here:
https://games4theworld.forumotion.com/t21728-the-sims-4-crashes-freezes-causes-shutdowns-possible-fixes-updated-on-17-12-2015


Although it was written for The Sims 4, the principle applies to all games/software. Smile  I myself did it, and I can't even remember the last time any game crashed on me...

Carlos is tha man


But adding the .exe's manually to the DEP exclusions works just as well.
The_gh0stm4n
The_gh0stm4n
G4TW RETIRED Forum Gatekeeper

G4TW RETIRED Forum Gatekeeper

Windows version :
  • Windows 8
  • Windows 7
  • Windows XP
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : The Sims 3, L.A. Noire, Saints Row, Red Faction, Team Fortress 2, Overwatch, PvZ: Garden Warfare, Call of Duty: Ghosts, GTA: San Andreas, Counter-Strike, Hitman, Borderlands, The Binding of Isaac, Government simulation & Military strategy games, S.W.A.T. 4, GTA Online, Red Dead Online, Chessmaster XI, Monster Hunter: World, Paint the Town Red, The Elder Scrolls Online, Destiny 2.

Male

Posts : 18959
Points : 27044
Join date : 2012-11-02
Location : Liechtenstein / Switzerland / Austria

Back to top Go down

"My Sims" won't run. [SOLVED] Empty Re: "My Sims" won't run. [SOLVED]

Post by Sponsored content


Sponsored content


Back to top Go down

View previous topic View next topic Back to top

- Similar topics

Permissions in this forum:
You cannot reply to topics in this forum