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Restaurant Empire installation problems.

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Post by Guest Mon 14 Oct 2013, 19:03

Hi im having the same problem my installation stops at 100% im gonna send a print screen 

Restaurant Empire installation problems. <a href=Restaurant Empire installation problems. 11" />

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Post by Admin Tue 15 Oct 2013, 20:04

Hello,

Did you extract the downloaded .rar file prior to installation?
This might not be related, but it's worth trying.

//EDIT

For how long have you tried to wait? It might be installing/updating DirectX in the background.[/b][/b]
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Post by Guest Thu 09 Jan 2014, 23:57

Hello Smile I'm having the exact same problem. I assumed it was installing directx also but I waited an hour and still no change.

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Post by The_gh0stm4n Fri 10 Jan 2014, 18:01

KitaTsuki wrote:Hello Smile  I'm having the exact same problem. I assumed it was installing directx also but I waited an hour and still no change.


Hello,

Normally, you should open a NEW topic for your problem(s), but in this case, I'll make an exception:

I have that glitch too, and so far, we don't know what could be the reason for this. I'm sorry to say that, but you'll either have to wait for a fix from Games4TheWorld on this - or you un-install the game again. Wat.
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Post by Guest Sat 11 Jan 2014, 03:25

Oh ok. Thank you

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Post by Admin Sat 11 Jan 2014, 23:37

Hello there,

So, have you guys tried extracting the .rar file using (only) WinRAR first?
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Post by Guest Tue 14 Jan 2014, 13:12

Yes, I tried it yesterday. Same reaction.

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Post by Admin Tue 14 Jan 2014, 19:12

Hi there,

I'm sorry, but then I don't have a solution for that specific problem at the moment. Sad
Oh wait, one more thing:


Try restarting your PC, then completely (temporarily) turn off your anti-virus software. Then start the installation again and let us know the result.
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Post by Guest Wed 22 Jan 2014, 06:37

Hello. I also have the exact problem regarding the install of Restaurant Empire. I opened it only using Winrar, I disabled my anti-virus software and lastly I restarted my PC.
And still the problem exist. Its still stuck at 100%. pls help

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Post by Admin Wed 22 Jan 2014, 18:21

Kalimbalim wrote:Hello. I also have the exact problem regarding the install of Restaurant Empire. I opened it only using Winrar, I disabled my anti-virus software and lastly I restarted my PC.
And still the problem exist. Its still stuck at 100%. pls help
Hello there,

You didn't disable your anti-virus and then restart your PC, right?
Disable the anti-virus COMPLETELY and then test the installation again.
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Post by Guest Wed 22 Jan 2014, 19:58

@Admin Yea I disabled it completely. Please do recheck the game.

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Post by The_gh0stm4n Wed 22 Jan 2014, 20:16

Kalimbalim wrote:@Admin Yea I disabled it completely. Please do recheck the game.


Hello,

@Kalimbalim: I have done quite extensive testing with the game and I couldn't manage to get the game installed; so there might be something wrong with it indeed. Unfortunately, Games4TheWorld is currently working on other things, like the "download server" for Sims (3) store items. So I'm afraid that new/fixed uploads, including a possible new version of "Restaurant Empire Tycoon", will take a while until they are released.

@Admin: I actually posted a topic on this in the Moderator's area, here.




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Post by Admin Thu 23 Jan 2014, 13:42

Hello all,

Sorry, Carlos, I must have missed that topic or totally forgot about it.  Facepalm 

But thank you for bringing this to my attention, I'll do some testing and do a reupload if necessary. (Restaurant Empire Tycoon was one of the first uploads, so I'll give it some priority, for nostalgic reasons Razz)

Might take another week or two though, because I'm very busy in real life at the moment.
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Post by The_gh0stm4n Thu 23 Jan 2014, 21:43

Admin wrote:Hello all,

Sorry, Carlos, I must have missed that topic or totally forgot about it.  Facepalm 

But thank you for bringing this to my attention, I'll do some testing and do a reupload if necessary. (Restaurant Empire Tycoon was one of the first uploads, so I'll give it some priority, for nostalgic reasons Razz)

Might take another week or two though, because I'm very busy in real life at the moment.


Nah, take your time then. Razz 
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Post by Admin Fri 24 Jan 2014, 20:06

Hi there,

I can confirm this problem.
It doesn't actually install anything. Look at: C:\Program Files (x86)\Enlight\Restaurant Empire , during the installation.

Anyway, Admin will fix this, don't worry.
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Post by Guest Thu 05 Feb 2015, 01:35

Just another user chiming in here with the same problem...

I noticed while watching the installer that it repeatedly opens and closes handles on Restaurant Empire.exe, next to Setup.exe, while the installation is stuck at 100%. During that, it looks like a file by the same name is constantly created and deleted in the installation destination directory. At the same time, it's also constantly creating a randomly named file of the same size in the same directory, and deleting that over again too.

Just for kicks, I tried replacing Restaurant Empire.exe in the installation folder with an empty file of the same name... The setup will then get stuck at 5% rather than 100%, with the same symptoms.

Please keep up updated on the fixing progress! If there's anything I can do to help, please let me know!

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Post by Admin Thu 05 Feb 2015, 21:11

Hi there,

Thank you!
Can you try running the setup as an Administrator. If that didn't work, try running it as an Administrator and in Windows XP SP3 mode.
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Post by Guest Sun 08 Feb 2015, 20:57

King Admin wrote:Hi there,

Thank you!
Can you try running the setup as an Administrator. If that didn't work, try running it as an Administrator and in Windows XP SP3 mode.

Hi Admin,

I'm afraid to say that neither of those configurations worked Sad

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Post by The_gh0stm4n Sun 08 Feb 2015, 23:57

GCI wrote:
Hi Admin,

I'm afraid to say that neither of those configurations worked Sad


I tried all possible things myself back then, with no success. If you really want to play that game now, you'll either have to wait until we re-release a fixed version, or in the meantime look for that game elsewhere. Sorry.

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Post by Admin Mon 09 Feb 2015, 21:53

Hi all,

I still think it's weird though. It has always worked fine for me, even back then when testing. I didn't recently check, but I should fix the issue first, before doing a re-upload.
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Post by Guest Mon 09 Feb 2015, 21:58

Carlos/Admin,

Thanks for the replies! I really wish I could say why this installer is being weird... If I can help out in testing at all, I'll try to stay tuned for replies and participate where I can Smile

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Post by Guest Thu 29 Sep 2016, 04:40

Hi guys, I had the same issue. Just made an account so I could tell you how to fix it. Extract the .rar where you want to install the game. then run RESetup.exe (not Setup.exe). and ignore all files that are already present.

Should go through the entire setup without any issues.

Just tried running the game after copying the no CD crack, works great.

I know this is over a year old... but thought I'd post for anyone getting the same issue Smile

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Post by Admin Thu 29 Sep 2016, 21:20

Hi there,

Don't worry about it, thanks for posting your possible fix!
I don't think OP will reply back anytime soon, but hopefully this will help other people. I'll check it out myself right now and update this post.

//EDIT

I've tried the steps you mentioned above on my own system and on my VM, but could not get it to work.
Tried some other things too, like turning off my AV software, running the setup in compatibility mode, etc.

What operating system do you use?
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Post by Guest Thu 24 Aug 2017, 10:11

Sorry for reply for almost 1 year old topic, but it worked for me when i installed it with help of "Revo Uninstaller Pro" i have option to "Install with Revo Uninstaller Pro", it is checking installation and is making sure that i'm not installing evil programs, and suddenly Restaurant Empire started to install, and it's fully working! Smile

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Post by The_gh0stm4n Thu 24 Aug 2017, 18:21

jestembodzio wrote:Sorry for reply for almost 1 year old topic, but it worked for me when i installed it with help of "Revo Uninstaller Pro" i have option to "Install with Revo Uninstaller Pro", it is checking installation and is making sure that i'm not installing evil programs, and suddenly Restaurant Empire started to install, and it's fully working! Smile


Hello and welcome to the Forum,

Thanks for sharing your experience with us! Very Happy 

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