My sims 4 keeps crashing

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My sims 4 keeps crashing

Post by Pamiichan on Mon 30 Apr 2018, 03:52

Hello, 

like the title, my sims 4 keeps crashing. At first, it would open "load" and then crash. After copying the "my first pet" and then the newest  version, I'm now getting " The content of you user data directed were created by a newer version of The Sims 4 and cannot be loaded. Please update your game via Origin to play." Which, I don't have. What is it that I'm doing wrong and how can I fix this? Please help.  Why God. Why God.

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Re: My sims 4 keeps crashing

Post by Tarac on Mon 30 Apr 2018, 10:55

Go to the folder The Sims 4 in Documents\Electronic Arts.
Delete the file GameVersion
Start your game again.
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Re: My sims 4 keeps crashing

Post by Pamiichan on Mon 30 Apr 2018, 18:46

@Tarac wrote:Go to the folder The Sims 4 in Documents\Electronic Arts.
Delete the file GameVersion
Start your game again.
So, that stopped the newer version message, but now it shows the "The Sims 4 has stopped working" message.

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