sims 4 doesnt work

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sims 4 doesnt work

Post by Catarina Figueiredo on Sun 06 Jan 2019, 15:33

WhatDidUJustCallMe? Why God.
hey
i just downloaded all the sims 4 EPs and GPs from here and now my computer doesnt let me play. i have the game under  "This PC > Windows (C:) > Program Files" and am trying to run the TS4_x64 and just opens the white screen and then a message appears saying that "The Sims 4 stopped working". What can i do?

thankss

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Re: sims 4 doesnt work

Post by anadius on Sun 06 Jan 2019, 15:36

Run the validator (in quick scan mode) and post the result here.

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Re: sims 4 doesnt work

Post by Catarina Figueiredo on Sun 06 Jan 2019, 15:53

@anadius wrote:Run the validator (in quick scan mode) and post the result here.
in which format? forum, disqus, discord?

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Re: sims 4 doesnt work

Post by anadius on Sun 06 Jan 2019, 15:55

Are we on forum, Disqus or Discord?

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Re: sims 4 doesnt work

Post by Catarina Figueiredo on Sun 06 Jan 2019, 15:58

@anadius wrote:Are we on forum, Disqus or Discord?
report:

Version: 1.48.94.1020
Folder: The Sims 4

Hash mismatch:

--- quick scan ---

Missing files:

data/client/clientfullbuild0.package
data/client/clientfullbuild1.package
data/client/clientfullbuild2.package
data/client/clientfullbuild3.package
data/client/clientfullbuild4.package
data/client/clientfullbuild5.package
data/client/clientfullbuild6.package
data/client/clientfullbuild7.package
data/client/clientfullbuild8.package
ep02/clientfullbuild0.package
ep02/magalog.package
ep02/resourceclient.cfg
ep02/resourcesimulation.cfg
ep02/simulationfullbuild0.package
ep02/thumbnails.package
ep02/version.ini
ep02/worlds/areas/ep02_business_01.world
ep02/worlds/areas/ep02_chaletgarden_01.world
ep02/worlds/areas/ep02_island_01.world
ep02/worlds/areas/ep02_islandbluff_01.world
ep02/worlds/areas/ep02_oldtown_01.world
ep02/worlds/areas/ep02_oldtownruins_01.world
ep02/worlds/areas/ep02_rural_01.world
gp02/clientfullbuild0.package
gp02/magalog.package
gp02/resourceclient.cfg
gp02/resourcesimulation.cfg
gp02/simulationfullbuild0.package
gp02/thumbnails.package
gp02/version.ini
sp01/clientfullbuild0.package
sp01/magalog.package
sp01/resourceclient.cfg
sp01/resourcesimulation.cfg
sp01/simulationfullbuild0.package
sp01/thumbnails.package
sp01/version.ini
sp02/clientfullbuild0.package
sp02/magalog.package
sp02/resourceclient.cfg
sp02/resourcesimulation.cfg
sp02/simulationfullbuild0.package
sp02/thumbnails.package
sp02/version.ini
sp03/clientfullbuild0.package
sp03/magalog.package
sp03/resourceclient.cfg
sp03/resourcesimulation.cfg
sp03/simulationfullbuild0.package
sp03/thumbnails.package
sp03/version.ini
sp04/clientfullbuild0.package
sp04/magalog.package
sp04/resourceclient.cfg
sp04/resourcesimulation.cfg
sp04/simulationfullbuild0.package
sp04/thumbnails.package
sp04/version.ini

Unknown files:

game1/bin/core/activation.dll
game1/bin/core/activation64.dll
game1/bin/core/activationui.exe
game1/bin/core/codecs/qcncodecs4.dll
game1/bin/core/codecs/qjpcodecs4.dll
game1/bin/core/codecs/qkrcodecs4.dll
game1/bin/core/codecs/qtwcodecs4.dll
game1/bin/core/imageformats/msvcp100.dll
game1/bin/core/imageformats/msvcr100.dll
game1/bin/core/imageformats/msvcr100d.dll
game1/bin/core/imageformats/qgif4.dll
game1/bin/core/imageformats/qico4.dll
game1/bin/core/imageformats/qjpeg4.dll
game1/bin/core/libeay32.dll
game1/bin/core/msvcp100.dll
game1/bin/core/msvcr100.dll
game1/bin/core/phonon4.dll
game1/bin/core/qtcore4.dll
game1/bin/core/qtgui4.dll
game1/bin/core/qtnetwork4.dll
game1/bin/core/qtwebkit4.dll
game1/bin/core/qtxml4.dll
game1/bin/core/qtxmlpatterns4.dll
game1/bin/core/ssleay32.dll
game1/bin/default.ini
game1/bin/eawebkit.dll
game1/bin/eawebkit_x64.dll
game1/bin/graphicscards.sgr
game1/bin/graphicsrules.sgr
game1/bin/origins.ini
game1/bin/python/deployed.zip
game1/bin/python/dlls/_socket.pyd
game1/bin/python/dlls/_socket_x64.pyd
game1/bin/python/dlls/pyexpat.pyd
game1/bin/python/dlls/pyexpat_x64.pyd
game1/bin/python/dlls/select.pyd
game1/bin/python/dlls/select_x64.pyd
game1/bin/python/dlls/unicodedata.pyd
game1/bin/python/dlls/unicodedata_x64.pyd
game1/bin/python/generated.zip
game1/bin/python33.dll
game1/bin/python33_x64.dll
game1/bin/res/camera.ini
game1/bin/res/photocamera.ini
game1/bin/res/profcomp.dat
game1/bin/res/resource.cfg
game1/bin/res/shaders_win32.precomp
game1/bin/res/thumbnailconfig.ini
game1/bin/res/videocamera.ini
game1/bin/res/videorecording.ini
game1/bin/rld.dll
game1/bin/rldorigin.dll
game1/bin/rldorigin.ini
game1/bin/rldorigin_ext.dll
game1/bin/rldorigin_x64.dll
game1/bin/rldorigin_x64_ext.dll
game1/bin/simulation.dll
game1/bin/simulation_x64.dll
game1/bin/ts4.exe
game1/bin/ts4.par
game1/bin/ts4_x64.exe

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Re: sims 4 doesnt work

Post by anadius on Sun 06 Jan 2019, 16:02

You're missing files from base game. Here's how to fix it:
1. Move your game to C:\Program Files\The Sims 4
2. Install base game again (it will install to C:\Program Files (x86)\Electronic Arts\The Sims 4)
3. Move those files from C:\Program Files (x86)\Electronic Arts\The Sims 4 to C:\Program Files\The Sims 4:
data/client/clientfullbuild0.package
data/client/clientfullbuild1.package
data/client/clientfullbuild2.package
data/client/clientfullbuild3.package
data/client/clientfullbuild4.package
data/client/clientfullbuild5.package
data/client/clientfullbuild6.package
data/client/clientfullbuild7.package
data/client/clientfullbuild8.package

4. Delete C:\Program Files (x86)\Electronic Arts\The Sims 4
5. You're also missing some DLCs. From "The Sims 4 - Get Together.rar" extract EP02, GP02, SP01, SP02, SP03 and SP04 folders and move them to C:\Program Files\The Sims 4

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Re: sims 4 doesnt work

Post by Catarina Figueiredo on Sun 06 Jan 2019, 17:12

@anadius wrote:You're missing files from base game. Here's how to fix it:
1. Move your game to C:\Program Files\The Sims 4
2. Install base game again (it will install to C:\Program Files (x86)\Electronic Arts\The Sims 4)
3. Move those files from C:\Program Files (x86)\Electronic Arts\The Sims 4 to C:\Program Files\The Sims 4:
data/client/clientfullbuild0.package
data/client/clientfullbuild1.package
data/client/clientfullbuild2.package
data/client/clientfullbuild3.package
data/client/clientfullbuild4.package
data/client/clientfullbuild5.package
data/client/clientfullbuild6.package
data/client/clientfullbuild7.package
data/client/clientfullbuild8.package

4. Delete C:\Program Files (x86)\Electronic Arts\The Sims 4
5. You're also missing some DLCs. From "The Sims 4 - Get Together.rar" extract EP02, GP02, SP01, SP02, SP03 and SP04 folders and move them to C:\Program Files\The Sims 4
its already working! thank you so much!

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