Need help with opening game.

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Post by shayleon on Fri 11 Jan 2019, 21:00

Hi, I know there are forums surrounding these issues but I can't seem to find them. Aside from the base game, I've downloaded GTW, City Living, Toddlers, Vampires and Bowling Stuff, Get Together, Parenthood, Fitness Stuff, Toddlers Stuff and Cats and Dogs.

I have two icons for the base game. When I open the TS4.exe - Shortcut, a notification pops up saying 'Run the game as administrator if it is the first time you start it. Always make sure Origin Client isn't running', 

When I open the TS4_x64.exe - Shortcut it says ' Unable to start: Cannot start because required game data is missing or damaged. Please repair or reinstall the game via Origin. [85262c58:29f00e76:00000000:00000000]'


Have I not installed every expansion/stuff pack yet? If not please send the links to the download page.Oh my... My game was running well previously just before I installed Toddlers, Vampires and Bowling Stuff, except for some minor things, for example, the Plumbob being a black colour.

Thank You!

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Post by anadius on Fri 11 Jan 2019, 21:03

Run the validator (in quick scan mode) and post the result here.

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Post by shayleon on Fri 11 Jan 2019, 22:24

report:

Version: 1.36.102.1020
Folder: The Sims 4
Hash mismatch:
--- quick scan ---
Missing files:
data/client/clientfullbuild0.package
data/client/clientfullbuild1.package
data/client/clientfullbuild2.package
data/client/clientfullbuild3.package
data/client/clientfullbuild4.package
data/client/clientfullbuild5.package
data/client/clientfullbuild6.package
data/client/clientfullbuild7.package
data/client/clientfullbuild8.package
data/client/magalog.package
data/client/magalog2.package
data/client/resource.cfg
data/client/thumbnails.package
ep02/clientfullbuild0.package
ep02/magalog.package
ep02/resourceclient.cfg
ep02/resourcesimulation.cfg
ep02/simulationfullbuild0.package
ep02/thumbnails.package
ep02/version.ini
ep02/worlds/areas/ep02_business_01.world
ep02/worlds/areas/ep02_chaletgarden_01.world
ep02/worlds/areas/ep02_island_01.world
ep02/worlds/areas/ep02_islandbluff_01.world
ep02/worlds/areas/ep02_oldtown_01.world
ep02/worlds/areas/ep02_oldtownruins_01.world
ep02/worlds/areas/ep02_rural_01.world
Unknown files:


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Post by anadius on Fri 11 Jan 2019, 22:41

You're missing files from base game. Here's how to fix it:
1. Move your game to C:\Program Files\The Sims 4
2. Install base game (it will install to C:\Program Files (x86)\Electronic Arts\The Sims 4)
3. Move those files from C:\Program Files (x86)\Electronic Arts\The Sims 4 to C:\Program Files\The Sims 4:
data/client/clientfullbuild0.package
data/client/clientfullbuild1.package
data/client/clientfullbuild2.package
data/client/clientfullbuild3.package
data/client/clientfullbuild4.package
data/client/clientfullbuild5.package
data/client/clientfullbuild6.package
data/client/clientfullbuild7.package
data/client/clientfullbuild8.package
data/client/magalog.package
data/client/magalog2.package
data/client/resource.cfg
data/client/thumbnails.package

4. Delete C:\Program Files (x86)\Electronic Arts\The Sims 4
5. From "The Sims 4 - Get Together.rar" extract "EP02" folder and move it to C:\Program Files\The Sims 4.

If you installed all DLCs in proper order (guide: https://www.games4theworld.club/t21806-must-read-how-to-install-the-sims-4-correctly) this should fix your game.

At the top of the forum there's "All Games4theworld downloads" button.

Just keep in mind that G4TW releases of DLCs you're missing + the latest update will weight 32.6GB. If you want something lighter, consider using my repack. You're missing 5 DLCs released after Cats & Dogs and the newest patch, that will weight 7.45GB.

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Post by shayleon on Fri 11 Jan 2019, 22:59

I moved 'The Sims 4' folder which I used for the validator from C:\Program Files (x86)\Electronic Arts to the C:\Program Files since there was no folder there already. I'm not sure if I was meant to do that, but I'm not sure how I'm meant to install the base game after. Do I just have to reinstall the base game from where I first downloaded it?

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Post by anadius on Fri 11 Jan 2019, 23:04

Yes and yes. Just install it. Because somehow you're missing the base game.

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Post by shayleon on Fri 11 Jan 2019, 23:49

I managed to reinstall the base game and transfer most of the files to C:/Program Files/The Sims 4, but there was no magalog2.package file.

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Post by anadius on Fri 11 Jan 2019, 23:58

It's ok. Extract "Data" folder from "The Sims 4 - Cats & Dogs.rar" and move it to "C:\Program Files\The Sims 4".

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Post by shayleon on Sat 23 Mar 2019, 22:22

I've moved both the EP02 from Get Together and the Data folder from Cats and Dogs to my Sims 4 Folder. I also installed all the DLCs up to Strangerville. I tried loading 'TS4.exe' and 'TS4_x64.exe' but they both load on a blank white screen and exit out.

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Post by anadius on Sat 23 Mar 2019, 23:25

Go to Documents\Electronic Arts and move The Sims 4 folder to desktop. This will start the game fresh, you can move saves back later. If that doesn't solve the problem, run the validator and post the result here.

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Post by shayleon on Sun 24 Mar 2019, 14:10

report:

Version: 1.50.67.1020
Folder: The Sims 4
Hash mismatch:
--- quick scan ---
Missing files:
data/client/clientfullbuild0.package
data/client/clientfullbuild1.package
data/client/clientfullbuild2.package
data/client/clientfullbuild3.package
data/client/clientfullbuild4.package
data/client/clientfullbuild5.package
data/client/clientfullbuild6.package
data/client/clientfullbuild7.package
data/client/clientfullbuild8.package
Unknown files:
clientfullbuild0.package
clientfullbuild1.package
clientfullbuild2.package
clientfullbuild3.package
clientfullbuild4.package
clientfullbuild5.package
clientfullbuild6.package
clientfullbuild7.package
clientfullbuild8.package
magalog.package
resource.cfg
setup.msi
setup1.cab
setup2.cab
setup3.cab
setup4.cab
setup5.cab
the_sims_4_setup.exe
thumbnails.package

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Post by anadius on Sun 24 Mar 2019, 14:17

By
@anadius wrote:3. Move those files from C:\Program Files (x86)\Electronic Arts\The Sims 4 to C:\Program Files\The Sims 4
I meant move them to their respective folders...

So move those files:
clientfullbuild0.package
clientfullbuild1.package
clientfullbuild2.package
clientfullbuild3.package
clientfullbuild4.package
clientfullbuild5.package
clientfullbuild6.package
clientfullbuild7.package
clientfullbuild8.package
to "Data\Client" folder.

Delete those:
magalog.package
resource.cfg
thumbnails.package

And move those somewhere else. This is base game installer, keep it somewhere else:
setup.msi
setup1.cab
setup2.cab
setup3.cab
setup4.cab
setup5.cab
the_sims_4_setup.exe

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Post by shayleon on Sun 24 Mar 2019, 14:27

I've done as instructed. The game says Unable to Start: Cannot start because required game data is missing or damaged. Please repair or reinstall the game via Origin.

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Post by anadius on Sun 24 Mar 2019, 14:44

You probably deleted files from "Data\Client" folder instead of those from main installation folder... Run validator again. And tell me what did you use to update the game. G4TW releases or my repack?

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Post by shayleon on Sun 24 Mar 2019, 14:45

i used the G4TW releases

report:

Version: 1.50.67.1020
Folder: The Sims 4
Hash mismatch:
--- quick scan ---
Missing files:
data/client/magalog.package
data/client/resource.cfg
data/client/thumbnails.package
Unknown files:


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Post by shayleon on Sun 24 Mar 2019, 14:48

I think it's because  I deleted magalog.package, resource.cfg and thumbnails.package from the data/client folder as well as the same files from The Sims 4 folder

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Post by anadius on Sun 24 Mar 2019, 14:48

Then extract those three missing files from "The Sims 4 - Get Famous.7z":
data/client/magalog.package
data/client/resource.cfg
data/client/thumbnails.package

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