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The Sims Pet Stories still crashing after run as admin

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The Sims Pet Stories still crashing after run as admin Empty The Sims Pet Stories still crashing after run as admin

Post by Guest Sat 12 Oct 2019, 09:00

Hi. I just downloaded "The Sims Pet Stories" recently and wanted to try it out. I did all the troubleshooting steps provided on the last forum that has [SOLVED] sign, but no luck. still keeps on crashing. 

* I run the game as admin, 
* used run this program on compatibility mode
* I also did the control panel>system>advance>performance> data execution prevention. 

still nothing.  Why. 

Not sure what to do anymore.

Guest
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The Sims Pet Stories still crashing after run as admin Empty Re: The Sims Pet Stories still crashing after run as admin

Post by The_gh0stm4n Sat 12 Oct 2019, 18:53

jadeaileen041812 wrote:Hi. I just downloaded "The Sims Pet Stories" recently and wanted to try it out. I did all the troubleshooting steps provided on the last forum that has [SOLVED] sign, but no luck. still keeps on crashing. 

* I run the game as admin, 
* used run this program on compatibility mode
* I also did the control panel>system>advance>performance> data execution prevention. 

still nothing.  Why. 

Not sure what to do anymore.


Hello,

See the screenshot here:

The Sims Pet Stories still crashing after run as admin P5B6jXx


Control Panel => Programs => Programs and Features => Turn Windows Features on or off, and then tick the box that says "legacy components", if it's nor marked already for you. Maybe you need to restart the computer after that, I am not sure right now.

Did the installation itself, work without problems? Do you have Windows 10? If yes, then try installing the older DirectX9 files, available here:
https://www.microsoft.com/en-us/download/details.aspx?id=8109&tduid=(1ecd907edf05bdf93e2d5d0306f67835)(266696)(1503186)(1402X558040X148b4711ab304b5e0c931aac6e2c4354)()
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The Sims Pet Stories still crashing after run as admin Empty Re: The Sims Pet Stories still crashing after run as admin

Post by Guest Mon 21 Oct 2019, 04:30

Hi, there is no legacy components on the list of windows features.
Anyway, I downloaded DirectX 9 and restarted my PC, still crashing.
I re-downloaded the game, and installed it with admin permission.. still keep crashing. I'm currently using windows 7 Ultimate 64-bit

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