How to fix Code 39 error with DVD/CD-ROM drives in Windows XP , Vista and Win 7
Old ® Games4theworld Forum / Archive :: PC Games / Software :: General Game / Software Tutorials (Windows/PC)
Page 1 of 1 • Share
How to fix Code 39 error with DVD/CD-ROM drives in Windows XP , Vista and Win 7
Hello,
I was fixing a computer the other day and ran across the following error in Device Manager on the CD-ROM drive.
"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
Because of this error, the drive did not show up in My Computer and the customer was unable to burn CDs or read any CDs.
I uninstalled the drive from Device Manager, rebooted the computer, and the problem remained, so obviously it appeared to be a registry issue that I would have to solve. If you are receiving this Code 39 error and your CD or DVD drive is missing and has a yellow exclamation mark in Device Manager, I hope this information is useful.
To solve this Code 39 error, follow these instructions:
NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.
1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
Hope this method work for u all.... Just to share solution....
DO NOT POST ANY QUESTIONS OR PROBLEMS IN THIS TOPIC. INSTEAD, PLEASE OPEN A NEW TOPIC IN THE APPROPRIATE FORUM-SECTION, "NON-SIMS SUPPORT"! THANK-YOU-NOTES CAN BE POSTED HERE.
I was fixing a computer the other day and ran across the following error in Device Manager on the CD-ROM drive.
"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
Because of this error, the drive did not show up in My Computer and the customer was unable to burn CDs or read any CDs.
I uninstalled the drive from Device Manager, rebooted the computer, and the problem remained, so obviously it appeared to be a registry issue that I would have to solve. If you are receiving this Code 39 error and your CD or DVD drive is missing and has a yellow exclamation mark in Device Manager, I hope this information is useful.
To solve this Code 39 error, follow these instructions:
NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.
1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders
- HKEY_LOCAL_MACHINE
- SYSTEM
- CurrentControlSet
- Control
- Class
- {4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
- UpperFilters
- LowerFilters
- UpperFilters.bak
- LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
Hope this method work for u all.... Just to share solution....
DO NOT POST ANY QUESTIONS OR PROBLEMS IN THIS TOPIC. INSTEAD, PLEASE OPEN A NEW TOPIC IN THE APPROPRIATE FORUM-SECTION, "NON-SIMS SUPPORT"! THANK-YOU-NOTES CAN BE POSTED HERE.
Narong30- G4TW RETIRED Moderator
Discharged with Honors - System architecture :
- 32 bits (x86)
Favourite games : Call Of Duty ( 4,6 ) , Warcraft 3 frozen throne ( Dota )
Posts : 1388
Points : -44027
Join date : 2010-03-14
Age : 35
Location : Malaysia
Similar topics
» windows 8, the sims 3 runs with windows 95 compability mode, error code 16, wont read .package file
» Origin error, YES I HAVE TRIED *EVERYTHING* [SOLVED when upgrading from Windows Vista to 7]
» Windows 7 Will Not Allow to Patch game (Vista error???)!! [SOLVED]
» ACTIVATE WINDOWS 7 ALL EDITIONS WINDOWS 8,WINDOWS VISTA MICROSOFT OFFICE 2010,2007,2003 [CLOSED]
» [FIXED] Manual patch not opening? Error code? Windows 8 [screencap]. [SOLVED]
» Origin error, YES I HAVE TRIED *EVERYTHING* [SOLVED when upgrading from Windows Vista to 7]
» Windows 7 Will Not Allow to Patch game (Vista error???)!! [SOLVED]
» ACTIVATE WINDOWS 7 ALL EDITIONS WINDOWS 8,WINDOWS VISTA MICROSOFT OFFICE 2010,2007,2003 [CLOSED]
» [FIXED] Manual patch not opening? Error code? Windows 8 [screencap]. [SOLVED]
Old ® Games4theworld Forum / Archive :: PC Games / Software :: General Game / Software Tutorials (Windows/PC)
Page 1 of 1
Permissions in this forum:
You cannot reply to topics in this forum
|
|