Crashing during update

It tells me that I have a new software update but every time I tell it to update it the game completely freezes over and won't do anything. I generally have to log off before it will let me even open another game. Before I log off it tells me that I can't open the game when an update is in progress but nothing ever shows to let me know there's an update. Not exactly sure if I need the update so...

Edit: Fixed the disc problem now the game won't open at all and this is what I get:

Hello,

Please do as following:

1. Download and apply this manual patch: https://games4theworld.forumotion.com/t1870-can-t-update-the-sims-3-to-v133-fix-manual-patch-updated
2. After it finished patching, please re-download and re-apply our Ultimate Fix: https://games4theworld.forumotion.com/t752-the-sims-3-ultimate-fix-should-fix-most-of-your-problems
3. Good luck and please let us know the result.

Working.

Thanks