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Sims 4 Stopped Working When Travelling Back Home From Community Lot

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Post by Guest Sat 30 Sep 2017, 14:42

Excuse me everybody, I am posting this topic here because I have a problem with The Sims 4 and I just don't know what's wrong. I've been trying to look for the solution(s) on the Internet, but none of the problems matches my case here. So, I really need your help here. Why.

So, I've installed Sims 4 Base Game + Get To Work expansion that I downloaded from G4TW. I installed it on my D drive because my C drive lacks of space (I hope this is not the cause of my problem). Everything went fine for the past few days, I managed to create a Sim, built a house for him, and played with him for few days without any problem. Then I decided to make him travel to the park (My sim lives in Willow Creek). The traveling from his house to the park was fine, and he managed to know some new people there. But when he was going home, the loading screen loads for awhile, freezes and then there is a popup saying "The Sims 4 has stopped working". It's not only the park, but every community lots he is trying to go home from gives the same problem. And I've also tried with another family, and the result is the same. I am confused now, as I don't have any idea what is wrong. So, I really appreciate any advice from you all. Thank you so much in advance for reading this topic, and I just hope you all have a good day. All Hail Carlos!


Best regards,


RickYo98

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Post by Guest Sat 30 Sep 2017, 16:30

Hi @RickYo98 ,

Do you have any mods/CCs installed? If yes, I'd suggest moving them out and then run the game again. If not, rename your Sims 4 folder (in Documents) to Sims 4 backup and then test the game. If the bug did not occur, it's either a mod-conflict OR your saves files are corrupted.

Alternatively, you can try to update your game to see if the bug disappears.

Do keep me updated! Smile

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Post by Guest Sat 30 Sep 2017, 16:53

Thanks @Ageha for the fast reply.

So, I've tried what you have advised me, about renaming my Sims 4 folder to Sims 4 backup, and create a new save file. And when doing the same thing with the new save file, everything turns out to be fine! The game doesn't crash at all. So, I guess my old save file is corrupted. Rather sad, actually, as I have to play all the way from the beginning.  Sad

But thank you very much for the advice, @Ageha!! You are literally my life saver!! Thank you so much!!

Best regards, 


RickYo98

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Post by Guest Sat 30 Sep 2017, 16:56

Hi @RickYo98,

You can also 'revert' your to an earlier save before the game crashes or the bug happens, provided, you did not save it after. If you'd like, you can send me your saves and I can test it for you.


However, if you have mods, it might be a mod problem like I stated earlier.

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Post by Guest Sat 30 Sep 2017, 17:02

I'm sorry, @Ageha, but unfortunately when I reopen the old save file, I do keep playing with it but I didn't make my Sim go to community lots because the problem will only occur if I go to community lots. And I saved the game even after the crash happened, stupid me. But I have never installed any mods or CC before, so I think it's my save file that is corrupted. Thank you for the offer All Hail Carlos! , but I'm afraid I can't fulfill the offer though. Sorry...  Why.


Regards,


RickYo98

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Post by Guest Sat 30 Sep 2017, 17:05

@RickYo98 :

Hahaha. No worries! Though if you look at your saves, there should be ver0 till ver4. Those can be rename to just .save instead so the game will detect whichever version as your last played. If you sort under date modified, you can see the time differences. I have some with 12-hr real time diff, or one/two days. While others is just one hour.

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Post by Guest Sat 30 Sep 2017, 17:10

@Ageha

Alright then, I'll try that advice. Thank you so much, and hope you have a nice day ahead!!  Very Happy Very Happy

Regards,


RickYo98

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Post by Guest Sat 30 Sep 2017, 17:14

I tip my fedora.

I'll close this topic for the moment. Do PM me should you want to open it. Or you can open a new topic afterwards.
Cheers and have fun~!

Problem solved; Topic closed.

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