sims 4 error [ed35e0ea:29f00e76:00000000:18a1dd51]

hi everyone i have just done a fresh install of the sims 4 game including the the latest one i have kept all my game files  with the new one just name the  differently  but the game wont even boot up  am getting this error Sims 4 is already running. [ed35e0ea:29f00e76:00000000:18a1dd51] pls help

Hi there,

have you tried rebooting the computer? Have you checked in task manager if it is running somewhere? looking for that error code on the net it seems to be a fairly common problem.
This is one of the solutions

Cause

Seems that an Upgrade to Windows 10 can mess-up the rights for certain programs.
This error occurs if you share your user folder.

Solution

1. Go to this folder: Documents\Electronic Arts
   
2. Right click on it and choose “Properties”.
   
3. Choose the tab Sharing and and press the button Sharing …
   
4. In the new window, choose Everyone from the drop-down list and click Add
   
5. Everyone will be added to the list below. Choose Read/write as permission level
   
6. Save the changes.
   
7. Try to start the game again
   

Have you added the sims 4 game to your exclusions? The latest creator fall update created havoc with my stuff. Had to re-do all the exclusions again.

i dont have electronic art file in documents as i havent been able to boot up my game yet and you only get that file when you boot up your game

it was real time stopping it from playing

Did anyone get a fix for this problem cuz I'm having g it Right at this moment

If anyone still searching solution for this issue, I solved this by deleting GameVersion.txt in Documents\The Sims 4 folder I had from previous installation. It might conflict with the old game version.

I found the solution here.