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The Sims 4 - "Unable to start:" [d6f91ffb:29f00e76:00000000]

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The Sims 4 - "Unable to start:" [d6f91ffb:29f00e76:00000000] Empty The Sims 4 - "Unable to start:" [d6f91ffb:29f00e76:00000000]

Post by Guest Fri 06 May 2016, 04:57

I recently installed The Sims 4 on my Windows 10 laptop, and it worked perfectly. Then I started adding DLC afterwards. GET TO WORK worked fine, but adding GET TOGETHER ruined it all. I had been getting a pop-up when I try to launch it, and it won't launch anymore. I tried uninstalling the whole game (since Windows 10 sucks at undo-ing Copy/Paste files) and reinstalled ONLY the main game again. And this pop-up still appears. What happened and how do I fix it?  Help


This is the pop-up (Couldn't take a screenshot, so copied it word-per-word)
------------------------------------------------------------
Unable to start:

The contents of your user data directory were created by a newer version of The Sims 4 and cannot be loaded. Please update your game via Origin to play.

[d6f91ffb:29f00e76:00000000]
------------------------------------------------------------


The Sims 3 plumbob

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The Sims 4 - "Unable to start:" [d6f91ffb:29f00e76:00000000] Empty Re: The Sims 4 - "Unable to start:" [d6f91ffb:29f00e76:00000000]

Post by The_gh0stm4n Fri 06 May 2016, 21:55

MarioMinecraftMix wrote:I recently installed The Sims 4 on my Windows 10 laptop, and it worked perfectly. Then I started adding DLC afterwards. GET TO WORK worked fine, but adding GET TOGETHER ruined it all. I had been getting a pop-up when I try to launch it, and it won't launch anymore. I tried uninstalling the whole game (since Windows 10 sucks at undo-ing Copy/Paste files) and reinstalled ONLY the main game again. And this pop-up still appears. What happened and how do I fix it?  Help


This is the pop-up (Couldn't take a screenshot, so copied it word-per-word)
------------------------------------------------------------
Unable to start:

The contents of your user data directory were created by a newer version of The Sims 4 and cannot be loaded. Please update your game via Origin to play.

[d6f91ffb]
------------------------------------------------------------


The Sims 3 plumbob


Hello again,


Make sure to apply the "Hotfix at first if you haven't done so yet. See this here.
https://games4theworld.forumotion.com/t21865-llama-symbols-in-newcrest-and-related-glitches-a-k-a-get-together-hotfix-please-read



Then have a look at this here:
https://games4theworld.forumotion.com/t20396-unable-to-start-the-contents-of-your-user-data-directory-were-created-by-a-newer-version-of-the-sims-4-updated-on-29-12-2015



It should be enough for you to navigate to Documents\Electronic Arts\The Sims 4 and then delete the GameVersion.txt-file. Then try the game again.
The_gh0stm4n
The_gh0stm4n
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