Error during startup, please check logs? sims3

This is what i see after updated patch:

and when i try to reopen the launcher it says this:

I've got all the expansions installed.

What is your game version 1.31 or 1.32?

its 1.31

have you tried reinstalling the 1.31 patch? If you havent HERE is the link for the patch.

Try it and let me know the results

Is there a specific place i should save it in?





thanks

Hello,

It doesnt matter where it downloads to. Just go ahead and double click it and it should open the installer.

Please let us know the results

Hello,

After re-updating to 1.31, be sure to do the 1.32 as well and then re-apply the Fix.

Thats actually what I'm trying now thanks admin

//EDIT

Hello
Well I reapplied the 1.31 patch, then the 1.32, and then the fix again but it still doing the same thing:/

Admin edit: Do not double-post, but use the "Edit" button on your message instead. Thank you.

- ADMIN

Hello,

Go to Documents\Electronic Arts and notice the "The Sims 3" folder.
Please drag & drop this folder to your Desktop and remove it from your Documents.
Now restart the game and let us know the result.

hello,
I moved it but same results.

Can you upload an image of what the log file says..... It can be found in documents/electronic arts/the sims 3 folder its called Sims3LauncherLogFile

Well I'm checking the sims3 folder I moved to my desktop but its a text doccument with nothing inside it.






//EDIT So I uninstalled showtime and the launcher started just fine....so maybe my version is no good?

Hello,

So problem solved now?

Hello
Well I reinstalled showtime but it continued to do the same thing and ALL my saved games and downloads erased:( but I downloaded yalls version of showtime and it worked just fine so thank you for that! but theres another update!!!! 1.33???????? should i install?

stephanie739 wrote:Hello
Well I reinstalled showtime but it continued to do the same thing and ALL my saved games and downloads erased:( but I downloaded yalls version of showtime and it worked just fine so thank you for that! but theres another update!!!! 1.33???????? should i install?

PLEASE donot install until there is a Fix for the new patch
Regards