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The Sims 3 Pets Crash?

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Post by Guest Sun 05 Aug 2012, 12:11

Hi, I'm new to this page so I have no idea if I'm posting this right... x)
My problem is that I have installed The Sims 3, The Sims 3 World Adventures and The Sims 3 Pets, with no cc, no downlaods or anything. I even bought the games and it doesn't work.
I have an acer aspire 5750G with Windows Ultimate installed, my computer shouldn't have any problems with this game?
I did put the .exe files into the DEP (I watched the movie how to do it) and I turned vertical sync off.
As this site suggested:
https://games4theworld.forumotion.com/t857-the-sims-3-crashes-freezes-to-desktop-fix-updated-on-10-01-2012
But it still doesnt work, my game crashes randomly when I play and I can only play for 5-20 min.
When I installed the first two games my screen started to flash everytime I opened the launcher and all the colors were inverted, but after installing pets this problem disappeared.
I would be happy if anyone came up with an idea that might solve this problem.

Guest
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Post by ☠ ~ Aɳɳ ~ ☠ Sun 05 Aug 2012, 12:52

Hello,

Do you have the latest game version?

The Sims 3 Pets Crash?  Uxziu
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Post by Guest Sun 05 Aug 2012, 13:05

Yes i have the version 1.36

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Post by ☠ ~ Aɳɳ ~ ☠ Sun 05 Aug 2012, 13:07

Hello,

Are you getting an error at all as you start your game?
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Post by Guest Sun 05 Aug 2012, 13:13

Hi, now im just getting an error when the game crashes.
"The sims 3 has crashed, looking for an solution blabla.."

Guest
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Post by ☠ ~ Aɳɳ ~ ☠ Sun 05 Aug 2012, 13:33

Hello,

What kind of surface do you keep your laptop on?
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Post by Guest Sun 05 Aug 2012, 13:37

A table, it doesnt overheat if thats what you mean.
My computer is 1 year old.

Guest
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Post by Admin Sun 05 Aug 2012, 13:49

Hello,

Note that even a new laptop can overheat, as long as it's not placed properly.
Does the fan make a loud(er) noise when you play?
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Post by Guest Sun 05 Aug 2012, 13:54

I know that, it's just that my fan was changed in may by acer.
So i hardly think it got anything to do with it.

Guest
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Post by Admin Sun 05 Aug 2012, 13:59

Hello,

And can you actually hear the fan work?
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Post by Guest Sun 05 Aug 2012, 14:04

Yes, it works.. or else my computer would get overheated and die.

Guest
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Post by Admin Sun 05 Aug 2012, 14:10

Hello,

Haha, OK, try GameBooster, please.
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Post by Guest Sun 05 Aug 2012, 14:13

Yeah, but thanks for the help anyways. Smile

Guest
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Post by Admin Sun 05 Aug 2012, 14:20

Hello,

Don't give up yet!
Just try GameBooster first and let us know how it goes.

If that didn't work, I'll try helping you via TeamViewer, if you like.
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Post by Guest Sun 05 Aug 2012, 15:56

With gamebooster my game crashed to the desktop after 30 - 40 min.

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Post by Admin Sun 05 Aug 2012, 18:59

Hello,

Then perhaps it is caused by the fact that you're on a laptop.
Do you have all Windows Updates?

Also, what is your laptop model?
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Post by Guest Sun 05 Aug 2012, 19:53

Yes i have all windows updates,
I have been able to play The Sims 3 without crashes on this laptop before i installed The Sims 3 Pets.
My laptop is an acer aspire 5750G.
My specs: intel core i7, Nvidia Geforce GT 540M, 6 GB RAM.

Guest
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Post by Admin Sun 05 Aug 2012, 19:59

Hello,

It may be related to this: https://games4theworld.forumotion.com/t2488-the-sims-3-pets-graphical-issues
Anyhow, also download this driver update for your laptop, please: http://global-download.acer.com/GDFiles/Driver/VGA/VGA_NVIDIA_8.17.12.8590_W7x64_A.zip?acerid=634647868133707911&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%205750G&OS=ALL&LC=en&BC=ACER&SC=PA_7
During the installation choose "Custom" and "Clean installation", if possible. If not, just install it and then restart your PC afterwards.

After restarting, please test your game and let us know how it went. Good luck!
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Post by Guest Mon 06 Aug 2012, 08:53

Hi, i dont have any graphical problem in the game while playing.
I installed the driver with clean installation but my game still crashes. Sad

Guest
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Post by ☠ ~ Aɳɳ ~ ☠ Mon 06 Aug 2012, 10:24

Hello,

Are you using mods/cc at all?
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Post by Guest Mon 06 Aug 2012, 16:25

Nope. I have just installed the games.

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Post by Admin Mon 06 Aug 2012, 16:29

Hello,

Please contact me via the Forum's chatbox when you see me online, I'll see what I can do for you via TeamViewer.
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