Sims 3 Uni Life

So I downloaded it yesterday thanks by the way been waiting for this.

When I went to DL folder it was just a white icon with no file ass. so I made it a rar file. I opened the rar and then had a sims3 uni file in there, but again another white page. I tried extracting it and I just end up with the same white page icon file named

The Sims 3_ University Life [FULL] _ _

Now my brain it working well atm really sick, so if im missing something stupid please forgive me and can you point me in right direction please. This is first file ive actually had issues with that I have downloaded

So, I've had this happen to me a few times. What I always do to get it to work is right click on the original "white icon file" and "open with" winRAR. This doesn't exactly change it to a rar, but it lets winRAR recognize it as it's supposed to. I hope this helps you out, and feel better soon

Sigh off course... ugh basics now I know I aint thinking straight. No point adding the file to a rar, have to make the file open with it.

LoL thanks for help

Not a problem. I panicked the first time it happened to me, and it took me a few hours to find a solution just googling it. So I know how it is.

And aren't basic things almost always dismissed as un-helpful at first?

Hello,

Sorry for the late reply!
Unfortunately we were not able to get back to you in time. I'd like to apologize for that.

Do you still need assistance?

Its ok I can understand with a few new releases you are all very busy.

It was a oversight by myself trying to over complicate something,invalidusername's answer worked like a charm so im all good thanks