Sims 3 keeps crashing. [SOLVED]

by Guest Sat 26 Apr 2014, 16:37

Hey. :newfag:
First of all sorry for my bad english, but it isn't my native language.
So I have this huge problem with my game. It keeps on crushing whenever I try to play. I had like 2 GB of RAM so I bought more memory and now I have 6GB hoping that it will solve all my problems, but sadly, it didn't. I have base game + all the expansions and accesories. After I got my computer, I reinstalled my sims just to be sure everything will be fine, but it crashed when I wanted to load a town, I didn't even had any family. So I reinstalled it again but few of the expansions didn't wanted to uninstall. I installed everything again though but the game didn't even wanted to start this time. I reinstalled everything AGAIN with these instuctions: https://games4theworld.forumotion.com/t1171-must-read-how-to-install-the-sims-3-correctly and I can load a town but when it comes to creating a sim it crashes. When I am choosing hair or clothes (especially clothes). I added all the game's .exe files to the DEP, I changed Vertical Sinc in NVIDIA to Force off, but still when I want to create a sim it crashes to desktop.
I have few games that I bought and few that I downloaded. Every downloaded one is from you. I also want to point out that everything was fine with the game before. I simply stopped playing, probably did a reboot and it stopped working.
I don't have any mods/.package files or any custom content.
Please, help.

I found crash log and it says:
[Instruction data]
6d957257 => DasmX86Dll.dll not found.

Still no idea how to fix this.

by **The_gh0stm4n** Sun 27 Apr 2014, 22:10

anastazis1 wrote:Hey. :newfag:
First of all sorry for my bad english, but it isn't my native language.
So I have this huge problem with my game. It keeps on crushing whenever I try to play. I had like 2 GB of RAM so I bought more memory and now I have 6GB hoping that it will solve all my problems, but sadly, it didn't. I have base game + all the expansions and accesories. After I got my computer, I reinstalled my sims just to be sure everything will be fine, but it crashed when I wanted to load a town, I didn't even had any family. So I reinstalled it again but few of the expansions didn't wanted to uninstall. I installed everything again though but the game didn't even wanted to start this time. I reinstalled everything AGAIN with these instuctions: https://games4theworld.forumotion.com/t1171-must-read-how-to-install-the-sims-3-correctly and I can load a town but when it comes to creating a sim it crashes. When I am choosing hair or clothes (especially clothes). I added all the game's .exe files to the DEP, I changed Vertical Sinc in NVIDIA to Force off, but still when I want to create a sim it crashes to desktop.
I have few games that I bought and few that I downloaded. Every downloaded one is from you. I also want to point out that everything was fine with the game before. I simply stopped playing, probably did a reboot and it stopped working.
I don't have any mods/.package files or any custom content.
Please, help.

I found crash log and it says:
[Instruction data]
6d957257 => DasmX86Dll.dll not found.

Still no idea how to fix this.

Hello,

"Just" installing more RAM won't help you, but we'll get to that.

To make sure: have another look at this here and (re-)do the steps from #2 to #4: https://games4theworld.forumotion.com/t1171-must-read-how-to-install-the-sims-3-correctly

Now, even if you say you did that already, have another look at this other topic here and re-do all steps: https://games4theworld.forumotion.com/t857-the-sims-3-crashes-freezes-to-desktop-fix-updated-on-7-01-2014

If your Windows is a 64-bit version AND if your computer has 4 GB of RAM or more, then focus on step #3 in particular. Download the "4 GB patch" from here.

After downloading, double-click on that 4 GB patch and in the next prompt, choose the TS3W.exe in your base game location. Usually, that's C:\Program files(x86)\Electronic Arts\The Sims 3\Game\Bin. Wait for the message "executable successfully patched" and close the 4 GB patch.

Note that this method will not work if your Windows is a 32-bit version and/or if your computer has fewer than 4 GB of RAM. After doing that, go on with the rest of the steps. These instructions should be pretty self-explanatory.

Now go to My Documents/Electronic Arts/The Sims 3 and delete all contents inside the Currentgame.sims3 folder. Also, in My Documents/Electronic Arts/The Sims 3, delete the following stuff:

-CASPartCache.package
-compositorCache.package
-scriptCache.package
-simCompositorCache.package
-socialCache.package
-plus the contents of the folders "WorldCaches" & "Thumbnails"

Re-start the game then and see if anything improved. You may even turn off your anti-virus program completely before playing The Sims 3.

Good luck !

by Guest Mon 28 Apr 2014, 23:48

Thank you so much for answering. I actually dealed with that problem, after a while, but I did. I have Windows which is 32-bit so this patch wasn't a solution for me, but even though I did every step from this topic: https://games4theworld.forumotion.com/t857-the-sims-3-crashes-freezes-to-desktop-fix-updated-on-7-01-2014 step 7 actually didn't worked for me before (probably wrote wrong command). But I tried step 7 from this topic again and it worked.
Thanks again Smile

by **The_gh0stm4n** Tue 29 Apr 2014, 17:52

anastazis1 wrote:Thank you so much for answering. I actually dealed with that problem, after a while, but I did. I have Windows which is 32-bit so this patch wasn't a solution for me, but even though I did every step from this topic: https://games4theworld.forumotion.com/t857-the-sims-3-crashes-freezes-to-desktop-fix-updated-on-7-01-2014 step 7 actually didn't worked for me before (probably wrote wrong command). But I tried step 7 from this topic again and it worked.
Thanks again

Sounds not bad for me. Smile

Can I help you with anything else then ?

by Guest Tue 29 Apr 2014, 19:18

Right now everything is fine, thanks Smile

Mod edit: problem solved, topic closed. Smile

- Carlos

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