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Weird Sim Faces

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Post by Guest Fri 19 Aug 2011, 17:53

Hello,
I'm having this problem in The Sims 3 that Sims' faces look completely distorted and strange, as if they've been melted. I downloaded both The Sims 3 base game and the Generations expansion pack from your site. I read the instructions in the Ultimate Fix and obeyed it step by step. Installed both and then updated the game to the version 1.24.3 successfully and managed to open and play the game. However, I'm extremely bothered by the distorted faces and couldn't fine a solution to this. I've attached a few screen shots. I'd really appreciate if you could be of help. Thanks in advance.

Weird Sim Faces Untitl14

Weird Sim Faces Untitl15

Weird Sim Faces Untitl16

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Post by ☠ ~ Aɳɳ ~ ☠ Fri 19 Aug 2011, 18:58

Hello,
That's pretty disturbing. The first question that comes to mind is: Are you using user created mods that mess with CAS sliders, make up or hairstyule overhaul or something like that? It seems like only the faces are distorted, which leads me to that question.
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Post by Guest Fri 19 Aug 2011, 21:57

Unfortunately, it is very disturbing indeed. And I'm not using mods or anything non-default. I just installed the games and opened it. The distorted faces seem to be the only issue. I tried everything I could think of and still failed. Thank you for your time and responding quickly.

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Post by Admin Fri 19 Aug 2011, 22:02

Holy shit, that screenshot almost made me shit my pants when I looked at it before reading the post.
It looks like a Dementor (Harry Potter) "sucked" up your Sims' face... Facepalm
But after looking a little bit more, it looks pretty funny. FUU!

//EDIT

Try updating your Graphic Card drivers.
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Post by ☠ ~ Aɳɳ ~ ☠ Fri 19 Aug 2011, 23:00

Admin wrote:Holy shit, that screenshot almost made me shit my pants when I looked at it before reading the post.
It looks like a Dementor (Harry Potter) "sucked" up your Sims' face... Facepalm
But after looking a little bit more, it looks pretty funny. FUU!

//EDIT

Try updating your Graphic Card drivers.

LOL! Yeah the dementor came to my mind as well. Hopefully updating your graphics card will solve this problem or your sims might be like this: Foreveralone
Please let us know how it works out.
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Post by Guest Sun 21 Aug 2011, 13:00

I checked the drivers and they are up-to-date. I un- and re-installed all the games I have several times, trying different thing at every single go. The distorted faces remain, as does my frustration. Perhaps I should play The Sims 1 and reminisce about good old days from my childhood.

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Post by Admin Sun 21 Aug 2011, 14:11

Mugler wrote:I checked the drivers and they are up-to-date. I un- and re-installed all the games I have several times, trying different thing at every single go. The distorted faces remain, as does my frustration. Perhaps I should play The Sims 1 and reminisce about good old days from my childhood.
Hello,

Yeah well, that's also a possibility, lol.
Try playing the game on lowest settings and also in Windowed Mode. See if it makes a difference.
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Post by Guest Fri 26 Aug 2011, 00:24

I've done that, too. It absolutely made no difference. Now, I'm depressed.

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Post by Admin Fri 26 Aug 2011, 19:55

Hello,

What about contacting EA?
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