SimCity 4 Deluxe Edition - Crashing

sarahjau wrote:HI there.

I downloaded SimCity 4 deluxe from you recently. After a teething problem (my own fault) I have got it up and running.

The problem is that within seconds of getting into the game, it crashes and I'm forced to reset my machine.
Basically it opens up to the home page where I select a new city. I do that and then I go to level terrain and bam - it crashes.

I used to have this problem with a genuine Sims 3 that I have and I upgraded my RAM and using another forum, got help to minimize the memory and all that, that Sims 3 required in order to run. Since then, it runs like a dream.

Now i"m having the same issues again with SimCity 4 and surely it can't be a problem with memory and all that, if Sims 3 will work fine?

Can you please advise what I should do from here?

Many Thanks,

Sarah

//EDIT

Oh and here is my DXDIAG - as you can see, I've got the specs to run it?

------------------
System Information
------------------
Time of this report: 11/16/2014, 11:44:06
       Machine name: PC-7
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_qfe.130704-0421)
           Language: English (Regional Setting: English)
System Manufacturer: INTEL_
       System Model: DQ965GF_
               BIOS: Default System BIOS
          Processor: Genuine Intel(R) CPU            2160  @ 1.80GHz (2 CPUs)
             Memory: 3326MB RAM
          Page File: 980MB used, 7169MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.5512 32bit Unicode

Next, re-boot the computer, and then re-try the game. Good luck and keep us posted !   

sarahjau wrote:Hi Carlos

I did as you asked, however it did not work. Once I had rebooted, I opened the game to try and play and it crashed again.

Do you have any other suggestions?

Thanks,

Sarah

And then, please also make sure that the thing with the "DEP" is still valid, so check the menu I mentioned before again, and see if the .exe is still there; if not, re-add the .exe file again. Good luck.  

sarahjau wrote:The teething problem is in my first post on here. Basically I didn't follow the installation steps properly, posted it and found out that I had screwed up.

I'll try the uninstall and see if that works. I don't have to re-download the entire file though, do I?

Thanks for your help.

Sarah

If you still have the original .RAR file of the SimCity 4 download somewhere, then you don't need to re-download.   Yes, keep us posted !