Direct X Sims Castaway Stories.

ItsAisha wrote:Hi to whoever is reading this,

I am just trying to install the Sims Castaway Stories from your downloads site but I keep getting the error that I need to install Direct X 9.0 or higher. I have windows 8.1 installed, and I checked my latest Direct X version by searching 'dxdiag' which says I have Direct X 11 installed. Just not sure what is happening. I get through to the part to put in the code, it works and then I get a blank 'License and Agreement' Page, I click Agree, and the message pops pops up that I need to download the latest version...which I have I just updated my laptop as well as few days ago. 

I wasn't able to find a topic that talks specifically about this issue, so sorry for making a new topic if there has been several. I checked the fixed section as well.

EDIT: I also tried downloading it through the DirectX file provided when you extract...but the issue is still happening.

ItsAisha wrote:Thanks for the response Carlos, my laptop is set to automatically update windows. I checked and updated all the optional ones as well, so my windows is up to date. I also tried the other suggestion and made sure DirectPlay is ticked, but I'm still getting the same message. 

Not sure if this has to do with it but I get the message to make sure all programs running are closed before it brings up the option to select a language. All programs are closed except for the file explorer and the installation guide. I'm also confused as to why the license and agreement comes up blank, is that how it's meant to be or am I missing a file? Just trying to hypothesize what could be wrong.

Thanks for the help.

ItsAisha wrote:I have just tried that and I get the same error message, except it now says I don't have Direct X 0. Haha. I also received this message. 


Again, thanks for the help. I'm already accepting that it might not work for some reason on my laptop. It's strange because I have never had this issue. I recently downloaded MySims from your downloads page and that works perfectly. Not sure what is up with Castaway stories lol

Now I am really curious about this issue.    First of all, please un-do the suggestion of my previous post, so change that entry in the autorun.cfg to what it was before. Then, if you are able and interested too, could you try - at some point - to install one of the other "Stories"-games (either Pet Stories or Life Stories) and see how the installation goes there ?

nekurakydo wrote:I keep having the same issue (...) not sure what's going on

nekurakydo wrote:good news is, about 2 days later, for the heck of it, I've decided to try loading again. it worked. it takes forever to load, but at least it loads

Nice to hear that.   

Since your issue is going to be different from now on, compared to the OP here in this thread, I would suggest that you open a new thread in this subforum, should you have any follow-up questions on this game.

Enric wrote:After failing with my Windows 10 PC (there's a thread about), I moved all my Sims Stories installers to another laptop with Intel Core 3 and Windows 7.

Now I have exactly the problems described by ItsAisha in all the Sims Stories games (I tried the tree). Changing the Autorun.cfg file hasn't helped neither.

ItsAisha wrote:Sorry it to me a while to respond back. I tried to install both Life Stories and Pet Stories but I still get the same error. Same still persists for Castaway stories as well. I also tried the suggestion of changing Direct X=9.0c to 0 but I still get the same error (for life stories, and pet stories. As well this:

ItsAisha wrote:Hey Carlos, no dice with the support folder. I pasted it into the file where I extracted all my castaway files into. This is a file called Castaway Stories on desktop. Then I clicked auto run and followed the steps from the installation folder. I am still getting the direct X 9.0 error. Did I follow the steps correctly? 

I also checked the programs file but I don't have the castaway file in my EA folder.

ItsAisha wrote:Really really sorry for the late reply. Uni has been keeping me busy. I did have the torrent still in my u-torrent but not as seeding...it just says finished. I did a force recheck and extracted the files into a new folder like you suggested, but the problem still persists. I also recently updated my laptop to windows 10, but still having the same problem.

Thank you so much for your help Carlos, i was feeling nostalgic at the time and wanted to play the game. But this issue has ruined that a bit for me haha. I'll keep trying anyways. Really appreciate the help

If you want to go through the hassle, try re-installing Windows. But this time, try using Windows 7.   But I'll leave that to you, of course. Personally, I suspect that will have higher chances of success, but of course you shouldn't take my word for it.

LenKunNow wrote:I've figured out how to work around the missing directx issue. You need to run the 'AutoRun.exe' executable in compatability mode for "Windows XP (Service Pack 2)" and run it as Admin. It should work after that.

Thanks for sharing the tip !