Sims3 Two Level Story House. [SOLVED]

by Guest Sat 26 Nov 2016, 01:26

So I have the Sims3 on my windows 7 professional 64 bit with cc and mods and it runs pretty fine. Currently my sims are in a one level story house but every time I am up on a second level story lot my screen goes black then it goes normal again then goes black again and I hear this weird errrr sound that makes me have to restart my laptop all over again. Please help! I really want a second level story house without my game messing up. I have looked all over the internet and have not found anyone that is going through what I am so please help.

by **☠ ~ Aɳɳ ~ ☠** Sat 26 Nov 2016, 10:23

//Topic moved

Hello,

Welcome to the forum.
I can't say that I have ever heard of this particular problem myself. But let's try a couple of things that may help.

-For starters: visit the webpage of your graphic card manufacturer and make sure you have the latest driver updates.
-Try the game with e "clean folder" to rule out incompatibility of or between mods/cc. To do this, temporarily move the folder "The Sims 3" out of Documents\Electronic Arts.

When you start the game, a new folder will be generated and you will be without your mods/cc (and savegames) of course. Just start any world and any family to see if you can view the 2nd story of the lot.

by Guest Sat 26 Nov 2016, 14:54

Yes I checked to see if my graphic driver was up to date and it was. Removed my sims3 folder went to a household with a two level story house the moment i got to the second level and moved my mouse my screen went black again.

by **☠ ~ Aɳɳ ~ ☠** Sat 26 Nov 2016, 15:16

Does your graphics card meet all the requirements?

by Guest Sat 26 Nov 2016, 15:25

At least I think so this is the detail of my graphics driver
Name: Intel(R) Intel Graphics
Chip type:Intel(R) HD Graphics (Core i3)
DAC Type: Internal
Approx: Total memory: 1696 mb

by **☠ ~ Aɳɳ ~ ☠** Sat 26 Nov 2016, 16:10

Those integrated cards sometimes pose some unexpected problems, unfortunately Sad

Try this website, to see what it says about it.

by Guest Sat 26 Nov 2016, 19:51

Okay It took me some time but I found out that my graphic card had been out of date for 72 months which was crazy. So I really really updated the graphics card and once even though my computer said it was updated but anyway I went to a random sims3 household with a two level story house and it worked for about 15 seconds before the screen blacked out on me again.

by **☠ ~ Aɳɳ ~ ☠** Sat 26 Nov 2016, 20:50

When you updated the card, did you do a clean update? That means, completely removing the drivers, and installing them from scratch. That might help, if your card meets the specifications.

How about your in-game graphics settings, anything to tweak there? I'm not necessarily thinking of the settings that can go from low-high, more like, turning off advanced rendering etc.

by Guest Sat 26 Nov 2016, 22:05

Okay! So I unistalled the driver card just like you suggested and reinstalled and it worked! I was beyond relived and shocked. Then I decided to see if it will work with my mods and cc and it did! Thank you so much

by **☠ ~ Aɳɳ ~ ☠** Sat 26 Nov 2016, 22:17

Well, that's very good to hear!
Don't hesitate to post if you run into problems again.
Happy simming The Sims Plumbob 1

topic closed.

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