origin update paused

Hi i've had sims 4 and had been playing it up until this update which won't let me play it until i download it. The only problem is that it won't let me get past 95%, it'll say it's finalizing but then say error it couldn't download. i've tried closing it and zclient and trying it again but it doesn't work.

When a download is paused in ZLOrigin, click on the Pause icon and then again on the download icon (same key)