Households, home not Loading after installing everything correctly.

Help, i installed everything correctly according to the instructions including names the game folder game_ and then downloading the update patch! but the households are not loading, it has been 20 minutes at the moment. I have no mods or anything. i removed them and the tray folder to see if it works but it is not. Please help.

I have the exact same problem, I can create a sim without problem, but when I want to build or play the loading screen is forever.


EDIT: 
I've solved it myself! So proud ok cuddlebong this is what I did. I put both GAME folders next to each other. And checked which files were missing in the game folder from the game_ folder and moved (not copied) them from the game_ folder to the game folder. After that I changed the game folder to game__ folder. And the game_ folder to game folder. In the old game folder which is now again the new gamefolder (which is now missing the files that were also not in the update gamefolder) you click on the ts4 icon and you can play! 


I saw this on another thread, shout out to user Leonivanleeuwen for finding the solution!