TS2 Directx 9.0c Problems 2.0

I know there was already a topic for this, and I followed the recommended support actions and they didn't work, so I had to open a new one.

This is the pop up that I recieved:
And I followed the games4theworld guide for installing the Sims 2 and did correctly follow step number 17. I also used that shortcut to open the game.
I don't have an antivirus so that's not the problem, and according to my computer I have direct x 11.
You can see that here:


Yes I know I have a crappy computer BUT it can run it so that's all I really care about. I have been able to run this before, I just had to reinstall it after my dad messed with my computer for a while

Thank you to anyone who can help

Hello and welcome,

Have you made sure to put the #Crack file from the download, into the correct location?
C:\Program files (x86)\EA GAMES\The Sims 2 Mansion and Garden Stuff\TSBin

Other than that, check out the post here as well:
https://games4theworld.forumotion.com/t21997-failed-to-find-compatible-directx-changing-in-game-screen-resolution-in-the-sims-2-fix

After doing some digging around on my specific laptop model, it turned out the driver for my graphics card wasn't installed so it wasn't being used at all. It was running some odd Microsoft backup card that wasn't compatible. Normally when the computer doesn't have the right driver installed for the primary card there will be an error in the control panel in the hardware section. There wasn't one so I assumed that there wasn't an issue with my card. Thank you for your help though.

Hi I had this earlier I posted a link on another post you can try that see if it helps https://games4theworld.forumotion.com/t31002-the-sims-2-complete-collection-directx-9-0c-problem#184177