DEL SOL VALLEY

Hello, I  really need help with my sims 4. I can't travel to Del Sol Valley because I couldn't view the map. 
I hope someone could help me with this. Thank you  so much! 

Here's a screenshot of my game:

Go to Documents\Electronic Arts and move The Sims 4 folder to desktop. This will start the game fresh, you can move saves back later. If that doesn't solve the problem, run the validator and post the result here.