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GRAPHIC and CRASH problem. [SOLVED]

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Post by Guest Wed 30 Jun 2010, 18:15

I dont know why, but sims just keeps on crashing. Its okay for an hour then it suddenly crashes, sometimes only the game, sometimes also my computer, and when I play, there's this graphic proble, I dont know how to explain it, but it's like the land keeps on flashing.. it turns from green to white or blurry and there are this irritating horizontal streaks of white. I dunno anything about it. .Please help GRAPHIC and CRASH problem. [SOLVED] Icon_redface

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Post by Admin Wed 30 Jun 2010, 21:53

Do you have the latest drivers for your Graphic Card?
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Post by Guest Thu 01 Jul 2010, 16:40

I dunno how to check exactly. .I dunno know even.

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Post by Admin Fri 02 Jul 2010, 11:01

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Post by Guest Tue 13 Jul 2010, 02:16

Will updating the graphics card, actually help the crashing problem too? Cause im kinda scared to do it. I dunno what to pick. Wink I cant even install new Cc. on the launcher cause it just keeps on hanging. please help!! bounce

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Post by Admin Tue 13 Jul 2010, 13:49

Hello,

I don't know if it'll actually fix the problem, but it's always good to Update your Graphic Card drivers, because it'll only fix things, never make them worser.

Open "Start" and type dxdiag in the search box. When a new window opened, click "Save as log file..." or something like that. Then, upload that file here, so I can decide which driver you need.
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Post by Guest Thu 15 Jul 2010, 16:18

Ughm, I typed dxdiag, and a lot of web links just appeared and I dont know what your reffering to that i'll upload. but I know my graphic driver, I just dont know what to download.

My driver:ATI Radeon X1270
Decvice Id: 701f


i know how to check the driver, so if you need any more information to help me, i can tell you. Thanks

Very Happy

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Post by Admin Fri 16 Jul 2010, 13:16

Hello,

I found the drivers, one last thing I need to know is; what is your Operating System? (Windows XP, Vista, 7 ánd 32- or 64- bit?)
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Post by Guest Fri 16 Jul 2010, 17:47

Windows Vista 32-bit Very Happy

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Post by Admin Sat 17 Jul 2010, 11:09

Hello,

Here's the driver you need to download and Install: http://support.amd.com/us/gpudownload/windows/Legacy/Pages/radeonaiw_vista32.aspx?type=2.4.1&product=2.4.1.3.13&lang=English (Scroll down to "Download")
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Post by Guest Sat 17 Jul 2010, 12:50

Hey, it says that it isnt really associated with Windows 7, and I'm planning to change my operating system to window 7 anytime this month, do I have to download another one?

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Post by Narong30 Sat 17 Jul 2010, 13:50

MisdemanorS wrote:Hey, it says that it isnt really associated with Windows 7, and I'm planning to change my operating system to window 7 anytime this month, do I have to download another one?

Hello,
Yes, u need to download other version of driver. For your information, if we using wrong version/os driver. It will cause BSOD (Blue screen Of Death).

Thanks.
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Post by Guest Sat 17 Jul 2010, 13:55

ANother problem, in the installation guide, it says that you have to have the latest version of the Microsoft.net framework. but i cant even find it in my control panel/ programs and features. do i have to download it? or just install right away?

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Post by Admin Sat 17 Jul 2010, 16:15

Hello,

Graphic Card Driver for Windows 7 32- bit: http://support.amd.com/us/gpudownload/windows/Legacy/Pages/radeonaiw_vista32.aspx?type=2.4.1&product=2.4.1.3.13&lang=English

Latest .net Framework 3.5: http://www.microsoft.com/downloads/details.aspx?familyid=333325fd-ae52-4e35-b531-508d977d32a6&displaylang=en


Ps.

Narong30 wrote:Hello,
Yes, u need to download other version of driver. For your information, if we using wrong version/os driver. It will cause BSOD (Blue screen Of Death).

Thanks.

If you do so, normally you're not even able to Install that driver, so it don't think it would cause any problems.
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Post by Guest Tue 03 Aug 2010, 17:00

thanks, I got to play the game already and the graphics is fine.



Admin edit: Problem solved, topic closed. Wink

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