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Graphics Card problem with The Sims 4 CAS Demo??

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Graphics Card problem with The Sims 4 CAS Demo?? Empty Graphics Card problem with The Sims 4 CAS Demo??

Post by Guest Mon 11 Aug 2014, 14:00

To anyone computer savvy, some help would be appreciated with the problem I'm encountering when trying to run The Sims 4 CAS Demo. (And yes it's a torrent version, but I think it's rather inconsequential with the issue I'm facing.) Sooo, when I try to run it, this happens

Graphics Card problem with The Sims 4 CAS Demo?? Yii_oo12

Fact is, my graphics card is an ATI RADEON HD 5700 series, which, according to the system specs AND the GraphicsCards file located in Game/Bin, it is actually supported. I think I have the latest drivers installed, too. So what could be in fault? 

Thanks in advance Smile

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Post by Guest Mon 11 Aug 2014, 15:35

My 5450 worked.

I have the demo from origin.

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Post by The_gh0stm4n Mon 11 Aug 2014, 17:10

liadegrecia wrote:To anyone computer savvy, some help would be appreciated with the problem I'm encountering when trying to run The Sims 4 CAS Demo. (And yes it's a torrent version, but I think it's rather inconsequential with the issue I'm facing.) Sooo, when I try to run it, this happens

Graphics Card problem with The Sims 4 CAS Demo?? Yii_oo12

Fact is, my graphics card is an ATI RADEON HD 5700 series, which, according to the system specs AND the GraphicsCards file located in Game/Bin, it is actually supported. I think I have the latest drivers installed, too. So what could be in fault? 

Thanks in advance Smile


Hello,

Just to be safe: are you absolutely sure that your drivers are up-to-date ? Also, did you install that "vcredist_x86" or whatever that file is called, BEFORE ?  Most people had to install that file (included in the download), to get the demo working...
The_gh0stm4n
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Post by Guest Mon 11 Aug 2014, 17:32

Yeah, I actually checked it and I'm up to date with the drivers.. I installed the file you mentioned too, because I read it was solving black screen issues, so I thought it would help with graphics related issues in general, but to no avail. I keep getting the same message. I don't get it. It doesn't make any sense to be getting a message like that when the graphics card is indeed supported. I must be missing something, but I can't figure it out.

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Post by The_gh0stm4n Mon 11 Aug 2014, 18:14

liadegrecia wrote:Yeah, I actually checked it and I'm up to date with the drivers.. I installed the file you mentioned too, because I read it was solving black screen issues, so I thought it would help with graphics related issues in general, but to no avail. I keep getting the same message. I don't get it. It doesn't make any sense to be getting a message like that when the graphics card is indeed supported. I must be missing something, but I can't figure it out.


I'm almost out of explanations I'm afraid.. Sad But do you also have a vp6.reg file in your download ? Can you double-click on that file and confirm the following message(s) ? 


Try re-starting the game then. 
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