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Cant open the Sims 4, Help? [SOLVED]

 :: The Sims 4 - WINDOWS/PC :: The Sims 4 Support Section

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Cant open the Sims 4, Help? [SOLVED] Empty Cant open the Sims 4, Help? [SOLVED]

Post by Guest Sat 21 Feb 2015, 01:35

Cant open the Sims 4, Help? [SOLVED] Screen10
After I applied the Ultimate fix I keep getting this message when I try to play.

//EDIT

Nvm i finally fixed it

Guest
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Post by Guest Sun 22 Feb 2015, 18:57

Hi there, @kaylanicole01, and welcome to the Games4theworld Forum! Very Happy

Would you mind telling us exactly how you fixed the issue? It may help someone in the future if they encounter the same thing. We can close the topic afterwards. Thanks in advance!

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Post by Guest Sun 22 Feb 2015, 23:45

so i have a previous version of Microsoft visual c++ 2013 on my laptop so i uninstalled that and reinstalled Microsoft visual c++ 2013 x86 from "C:\Program Files (x86)\Electronic Arts\The Sims 4\__Installer\vc\vc2013\redist" and then it started to work

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Post by The_gh0stm4n Fri 27 Feb 2015, 02:10

kaylanicole01 wrote:so i have a previous version of Microsoft visual c++ 2013 on my laptop so i uninstalled that and reinstalled Microsoft visual c++ 2013 x86 from "C:\Program Files (x86)\Electronic Arts\The Sims 4\__Installer\vc\vc2013\redist" and then it started to work


Thank you for letting us know about this ! Smile  I will now close the topic - if you have any further questions, feel free to open a new thread at any time. Have fun !
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