Sims Life Stories Installation Problem. [SOLVED]

evenstar0611 wrote:Hello guys! So, I downloaded Sims Life Stories from your official downloads website but I have a problem when it comes to installing it to my laptop. I am able to run Sims 3 in my laptop before so I figured a Sims 2 game (also, I ran 'System Requirements Lab' just to double check that the game can run smoothly on my laptop and it passed up to the 'Recommended' specs) wouldn't be a problem. I followed what was on the 'Installation Guide' file and thought everything will be fine ---- until an error popped up regarding Directx. The pop up says something like "installation cannot continue because this game requires directx 9 or higher" but I checked my laptop and I have Directx 11 on the system. So, not giving up that easy, I used my dad's laptop to download the .rar file again and extracted it because I thought that maybe the problem was with the downloading itself. Just to check, I installed Sims Life Stories on my dad's laptop and the error wasn't there and it installed completely so I thought that maybe the error's gone and something just went wrong on my first download. (Though since the graphics card on my dad's laptop isn't that good, it didn't run properly when I started the 'Freeplay' mode and there was just black screen though I can hear the music playing but I realized it may be because of his laptop's graphics card so I can't do anything much about this.) Hoping that it was fine now and that I can get pass that Directx error since the installation was successful on my dad's laptop, I decided to try and install it again on my laptop ---- sadly, I still get the same error regarding Directx9 or higher not being present on my laptop. I now ran out of ideas on how to fix this. Using the compatibility mode to run the "autorun.exe" didn't work either.  Any possible solution for this? Thank you!

evenstar0611 wrote:I just installed all Windows updates available for my laptop like you said (except the Windows 10 upgrade) and I proceeded on checking the next thing which was the "Turn Windows features on and off" but when I checked it, I don't have the "Legacy Components" folder. Maybe it's because I'm using Windows 7 and not 8 or 10? But anyways, I'll try installing the program now (will run the "autorun.exe." as Administrator) and hopefully it'll work now. I'll keep you updated.  Thank you!


UPDATE: It's working now! It was the Windows update thing. The game's now installed on my laptop and I can now play it. Thank you sooo much for the help and for having the game/s available for us to download! 

No worries, and you are very welcome.   The reason the option with the "Legacy Devices" doesn't show up for you is indeed because you have Windows 7. This thing with the Legacy Devices - to my knowledge - only shows up in Windows 8 & 10.