the game crashes..

hello, i ve got a problem with the sims 4.. i just installed the new expansion city living. before that the game was working perfectly. after the instalation i open the game it runs fine for about 5-10 minites and then crashes.. :s any ideas? Thanx

Krystill wrote:hello, i ve got a problem with the sims 4.. i just installed the new expansion city living. before that the game was working perfectly. after the instalation i open the game it runs fine for about 5-10 minites and then crashes.. :s any ideas? Thanx

Hello @Krystill and welcome to the Forum,

Have a look at some basic tips here, for starters:
https://games4theworld.forumotion.com/t21728-the-sims-4-crashes-freezes-causes-shutdowns-possible-fixes-updated-on-18-07-2016

Also, make sure to check your custom content/mods in particular. A lot of these new problems are due to incompatible custom-made content. Good luck!