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The Sims 4 Won't Start! [SOLVED]

 :: The Sims 4 - WINDOWS/PC :: The Sims 4 Support Section

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Post by Guest Wed 26 Jul 2017, 08:44

Hey so I downloaded the game up 'til the city living and then when it finished installing, it won't freakin start. Then I found out that my anti-virus was on while I was installing it and i cannot find the uninstall
file! Does anybody know the whereabouts of ths unins file???? help asap

edit: nvmnd i uninstalled it through Your Uninstaller!

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Post by Guest Wed 26 Jul 2017, 09:35

Hi,

Is the problem still going on now? Or have you decided to re-install the game?

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Post by Guest Wed 26 Jul 2017, 09:50

I am reinstalling it and now i'm having an origin error (i dont have origin)

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Post by Guest Wed 26 Jul 2017, 09:55

It says:
Unable to start:

The contents of your user data directory were created by a newer version of The Sims 4 and cannot be loaded. Please update your game via Origin to play

[###

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Post by Guest Wed 26 Jul 2017, 10:02

okay so i think i managed to solve it. so what i did is that, i removed the GameVersion text out of the Electronic Arts folder in the documents

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Post by Guest Wed 26 Jul 2017, 14:24

darthdigma wrote:okay so i think i managed to solve it. so what i did is that, i removed the GameVersion text out of the Electronic Arts folder in the documents
Hi,


Yes, if you have the error "The contents of your user data directory were created by a newer version of The Sims 4 and cannot be loaded. Please update your game via Origin to play" removing the GameVersion.txt will fixed it. Are there any other problems/bugs you have currently?

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Post by Guest Wed 26 Jul 2017, 16:56

so far so good! managed to add the toddlers update and everything seems to be okay. Thanks anyways Smile

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Post by Guest Wed 26 Jul 2017, 17:58

Glad to hear that! Feel free to open a new topic if you encounter any problems later on in the game~
Cheers! Very Happy


Problem solved; Topic closed.

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