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Sims 4 Installation problem [SOLVED]

 :: The Sims 4 - WINDOWS/PC :: The Sims 4 Support Section

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Sims 4 Installation problem [SOLVED] Empty Sims 4 Installation problem [SOLVED]

Post by Guest Fri 11 Aug 2017, 19:30

I keep getting this error : "ERROR: THE VC++ RUNTIME REDISTRIBUTABLE PACKAGE WAS NOT INSTALLED SUCCESSFULLY. SETUP CANNOT CONTINUE.(1638)"
do not know how to fix it. help!

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Sims 4 Installation problem [SOLVED] Empty Re: Sims 4 Installation problem [SOLVED]

Post by Guest Fri 11 Aug 2017, 19:39

You need "The Visual C++ Redistributable Packages"

Here you go:  https://www.microsoft.com/en-US/download/details.aspx?id=40784
Make sure to download from the link --> vcredist_x64.exe & vcredist_x86.exe

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Sims 4 Installation problem [SOLVED] Empty Re: Sims 4 Installation problem [SOLVED]

Post by Guest Fri 11 Aug 2017, 21:57

Thanks. It did work Very Happy

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Sims 4 Installation problem [SOLVED] Empty Re: Sims 4 Installation problem [SOLVED]

Post by Guest Sun 13 Aug 2017, 14:47

Alternatively, there's a folder 'Installer' in your Sims 4 installation path and opening them, you will find two folders for the above as well.

Problem solved; Topic closed.

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