City Living : Crash at startup.

Hello everyone ^-^

So I've been downloading and installing all the expansions packs,and launching the game after each installation to make sure they all work well and when I installed City Living,the game just crashed at startup,showing a blackscreen and then the crash notification from Windows. It worked fine with all the previous packs,but City Living seems to be a problem for it.

I'm on a x64 Windows 10,and I tried to deactivate my antivirus while launching,I moved the installation folder out of the EA folder,I tried both the x32 version and the x64 version,but nothing seems to resolve it. 

I also have an error log,how can I send it ?

ExquisitePurple wrote:Hello everyone ^-^

So I've been downloading and installing all the expansions packs,and launching the game after each installation to make sure they all work well and when I installed City Living,the game just crashed at startup,showing a blackscreen and then the crash notification from Windows. It worked fine with all the previous packs,but City Living seems to be a problem for it.

I'm on a x64 Windows 10,and I tried to deactivate my antivirus while launching,I moved the installation folder out of the EA folder,I tried both the x32 version and the x64 version,but nothing seems to resolve it. 

I also have an error log,how can I send it ?

Hello and welcome to the Forum,

Make sure at first to remove any mods or custom content you may have had installed. Then try the game again. What is the result there? Also, some other possible crash-fixes can be found here in this thread:
https://games4theworld.forumotion.com/t31459-the-sims-4-error-code-3-fix

Good luck!