''unable to start''

i downloaded and installed the game but when i want to play it opens a tab that says


'unable to start:

the contents of your user data directory were created by a newer version of the sims4 and cannot be loaded, please update your game via origin to play.
[d6f91ffb:29f00e76:0000000]''

please help!!! i dont know what to do

Try the suggestions in these pages:

https://games4theworld.forumotion.com/t20396-unable-to-start-the-contents-of-your-user-data-directory-were-created-by-a-newer-version-of-the-sims-4-updated-on-29-12-2015

https://games4theworld.forumotion.com/t19150-unable-to-start-update-via-origin-to-play-solved

Hope you find something that solves it!

Simply open Documents\Electronic Arts\The Sims 4
Delete the file GameVersion.
Now start your game again