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Problem with launching the game.

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Problem with launching the game. Empty Problem with launching the game.

Post by Guest Fri 16 Feb 2018, 14:38

Hello! I've been playing for so many months and everything worked perfectly. Recently I updated my game to Laundry Day and played a little, then yesterday I applied the newst patch availble... The game worked fine yesterday, but now when I try to open it, it just... doesn't start. There isn't any error, just the game doesn't start. I tried to run the game as an administrator, but nothing... I just click it, launch it but it won't start. Nothing happens... And everything worked just fine... Sad

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Post by Guest Fri 16 Feb 2018, 15:20

Starting the Sims 4 takes quite a long time before you notice anything at all.

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Post by Guest Fri 16 Feb 2018, 19:02

I don't think waiting over 15 minutes is normal...
And it always took like 10 seconds

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Post by The_gh0stm4n Sun 18 Feb 2018, 04:07

slydolphin wrote:Hello! I've been playing for so many months and everything worked perfectly. Recently I updated my game to Laundry Day and played a little, then yesterday I applied the newst patch availble... The game worked fine yesterday, but now when I try to open it, it just... doesn't start. There isn't any error, just the game doesn't start. I tried to run the game as an administrator, but nothing... I just click it, launch it but it won't start. Nothing happens... And everything worked just fine... Sad


Can you also try renaming or deleting the "Game"-folder inside your installation of TS4? Re-download a fresh one here:
https://goo.gl/wK4LdG

And put it in the right place; then try the game again. This particular folder is for the "Laundry Day Stuff"-update (version 1.38).

I would also double-check your anti-virus & Windows Defender exclusions; as "moving" and "using" certain files trigger unwanted effects. If it can be fixed by setting exclusions properly, then it's good. But if the security software stills destroys those files even with correct exclusions, then it may be time to think about uninstalling the antivirus program(s).
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Post by Guest Sun 18 Feb 2018, 11:46

What should I do if I have this newsest version (1.39) installed? Should I put this 1.38 game folder you gave me?

//EDIT

Well I did that but it still won't launch... I'm gonna try to install Update once again... My antivirus has all the exclusions right, but I might try uninstalling it. Windows Defender is off.


//EDIT


And still doesn't work... I don't have my antivirus on and reinstalled but still won't launch Problem with launching the game. Icon_sad


//EDIT


@edit:
I noticed that in my Task Manager there is process TS4 but it disappears after 15 seconds Problem with launching the game. 4011807745

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Post by The_gh0stm4n Mon 19 Feb 2018, 06:02

If you actually have all the way up to 1.39 installed then you need to use a 'more appropriate' Game-folder as well, because the one I linked above was posted in response to your original concern (that you only had up to Laundry Day Stuff installed).

The Game-folder for version 1.39 can be found here:
https://goo.gl/sLDwxD

Alternatively you can also just take the "Game"-folder, from the 1.39 update itself; that one is identical to the thing I just linked to. 

Please test it, if you have not done so yet. Smile
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Post by Guest Mon 19 Feb 2018, 10:09

Still the same Sad And it's weird becouse it has been always working and I don't know why it doesn't know...

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Post by The_gh0stm4n Sat 24 Feb 2018, 18:41

slydolphin wrote:Still the same Sad And it's weird becouse it has been always working and I don't know why it doesn't know...


Hello again and sorry for the belated reply,

Have you tried running the game as "Administrator"? Do you remember changing or doing anything specific on Windows, before this error started showing up?
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Post by Guest Tue 27 Feb 2018, 21:09

@slydolphin. I had the exact same problems as you did.  I tried everything that you did and nothing worked. For me it turned out to be a CC issue. I don't know if it will be the same for you but it's worth a try. The CC that caused trouble for me was by Rope. Once I removed the CC the game started as normal. Hope this helps. Also I don't know if it's worth noting, but I also took my Electronic Art folder from my documents and put that folder on my desktop forcing the game to generate a new one. After the game generated a new Electronic Arts folder I moved my mods (without the bad CC) and my saves back in the newly generated folder and everything was Gucci.

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