can't use stove/fridge

I just updated the game earlier today and everything was fine, the all of a sudden the stove and fridge stooped working. Whenever I click on one of them to have a sim cook, nothing happens, there are no options. They were working fine earlier. I tried going to some of my other saved games and the had the same problem. However when I create a new game, the stove and fridge work fine,

Try this and post the result here. There was another person with the same problem, they were missing some game files.

I followed the instructions in the link and got the following
spoiler="report"
Game version: 1.44.88.1020

Hash mismatch:

data/client/clientdeltabuild1.package
data/client/clientdeltabuild8.package
delta/ep02/clientdeltabuild0.package
delta/ep04/clientdeltabuild0.package
delta/gp05/clientdeltabuild0.package
delta/gp06/clientdeltabuild0.package
delta/sp06/clientdeltabuild0.package
delta/sp09/clientdeltabuild0.package
delta/sp12/clientdeltabuild0.package
delta/sp13/clientdeltabuild0.package
delta/sp14/clientdeltabuild0.package
game/bin/graphicscards.sgr

Missing files:

Unknown files:

game/bin/core/winhttp.dll
game/bin/rldorigin.ini
game/bin/rldorigin_x64_ext.dll
game_/bin/core/activation.dll
game_/bin/core/activation64.dll
game_/bin/core/activationui.exe
game_/bin/core/codecs/qcncodecs4.dll
game_/bin/core/codecs/qjpcodecs4.dll
game_/bin/core/codecs/qkrcodecs4.dll
game_/bin/core/codecs/qtwcodecs4.dll
game_/bin/core/imageformats/qgif4.dll
game_/bin/core/imageformats/qico4.dll
game_/bin/core/imageformats/qjpeg4.dll
game_/bin/core/libeay32.dll
game_/bin/core/phonon4.dll
game_/bin/core/qtcore4.dll
game_/bin/core/qtgui4.dll
game_/bin/core/qtnetwork4.dll
game_/bin/core/qtwebkit4.dll
game_/bin/core/qtxml4.dll
game_/bin/core/qtxmlpatterns4.dll
game_/bin/core/ssleay32.dll
game_/bin/default.ini
game_/bin/eawebkit.dll
game_/bin/eawebkit_x64.dll
game_/bin/graphicscards.sgr
game_/bin/graphicsrules.sgr
game_/bin/python/dlls/_socket.pyd
game_/bin/python/dlls/_socket_x64.pyd
game_/bin/python/dlls/pyexpat.pyd
game_/bin/python/dlls/pyexpat_x64.pyd
game_/bin/python/dlls/select.pyd
game_/bin/python/dlls/select_x64.pyd
game_/bin/python/dlls/unicodedata.pyd
game_/bin/python/dlls/unicodedata_x64.pyd
game_/bin/python/generated.zip
game_/bin/python33.dll
game_/bin/python33_x64.dll
game_/bin/res/camera.ini
game_/bin/res/photocamera.ini
game_/bin/res/profcomp.dat
game_/bin/res/resource.cfg
game_/bin/res/shaders_win32.precomp
game_/bin/res/thumbnailconfig.ini
game_/bin/res/videocamera.ini
game_/bin/res/videorecording.ini
game_/bin/rldorigin.ini
game_/bin/rldorigin_x64_ext.dll
game_/bin/simulation.dll
game_/bin/simulation_x64.dll
game_/bin/ts4.exe
saves/scratch/scratch_7443/householdthumbnail-0000000000000000-20.thm
saves/scratch/scratch_7443/lotthumbnail-0a4505951dd911ac-15.thm
saves/scratch/scratch_7443/lotthumbnail-0a4505951dd911ac-16.thm
saves/scratch/scratch_7443/lotthumbnail-0a4505951dd91353-15.thm
saves/scratch/scratch_7443/lotthumbnail-0a4505951dd91353-16.thm
saves/scratch/scratch_7443/lotthumbnail-0a4505951dd915b1-15.thm
saves/scratch/scratch_7443/lotthumbnail-0a4505951dd915b1-16.thm
saves/scratch/scratch_7443/lotthumbnail-0a4505951dda4618-15.thm
saves/scratch/scratch_7443/lotthumbnail-0a4505951dda4618-16.thm
saves/scratch/scratch_7443/lotthumbnail-0a4505951dda48c1-15.thm
saves/scratch/scratch_7443/lotthumbnail-0a4505951dda48c1-16.thm
saves/scratch/scratch_7443/lotthumbnail-0a4505951ddb6333-15.thm
saves/scratch/scratch_7443/lotthumbnail-0a4505951ddb6333-16.thm
saves/scratch/scratch_7443/lotthumbnail-0a4505951ddb6338-15.thm
saves/scratch/scratch_7443/lotthumbnail-0a4505951ddb6338-16.thm
saves/scratch/scratch_7443/lotthumbnail-0a4505951ddb6339-15.thm
saves/scratch/scratch_7443/lotthumbnail-0a4505951ddb6339-16.thm
saves/scratch/scratch_7443/lotthumbnail-0a4505951ddb633a-15.thm
saves/scratch/scratch_7443/lotthumbnail-0a4505951ddb633a-16.thm
saves/scratch/scratch_7443/lotthumbnail-0a4505951ddb633c-15.thm
saves/scratch/scratch_7443/lotthumbnail-0a4505951ddb633c-16.thm
saves/scratch/scratch_7443/lotthumbnail-0a4505951ddb633e-15.thm
saves/scratch/scratch_7443/lotthumbnail-0a4505951ddb633e-16.thm
saves/scratch/scratch_7443/lotthumbnail-0a4505951ddb6340-15.thm
saves/scratch/scratch_7443/lotthumbnail-0a4505951ddb6340-16.thm
saves/scratch/scratch_7443/lotthumbnail-0a4505951ddb6341-15.thm
saves/scratch/scratch_7443/lotthumbnail-0a4505951ddb6341-16.thm
saves/scratch/scratch_7443/package-clientdb-18.pkg
saves/scratch/scratch_7443/savegame-000000001ace0000-13.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dd90159-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dd902a9-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dd90493-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dd9057a-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dd9068b-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dd9079a-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dd9079c-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dd908bc-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dd90933-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dd909ec-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dd909ed-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dd90b6e-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dd90b8c-6.sav
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saves/scratch/scratch_7443/zoneobjects-0a4505951dd90c20-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dd90c4f-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dd90c51-6.sav
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saves/scratch/scratch_7443/zoneobjects-0a4505951dd91aa8-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dd91b94-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dd91c8e-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dd91e49-6.sav
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saves/scratch/scratch_7443/zoneobjects-0a4505951dd92060-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dd92061-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dd92064-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dd92065-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dd9219f-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dd922ef-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dd922f0-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dd922f1-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda22f5-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda23aa-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda24c1-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda24c2-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda2554-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda26c9-6.sav
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saves/scratch/scratch_7443/zoneobjects-0a4505951dda3157-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda327a-6.sav
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saves/scratch/scratch_7443/zoneobjects-0a4505951dda341d-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda34cc-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda3583-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda3681-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda38c1-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda3afc-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda3afe-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda3c07-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda3c84-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda3dab-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda3e2c-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda3fa5-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda40ea-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda40ec-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda4251-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda4253-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda4297-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda42d4-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda431e-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda43df-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda44fa-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda4618-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda4651-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda46d3-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda4803-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda48c1-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951dda48c2-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb4999-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb4afd-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb4beb-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb4c72-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb4ddb-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb4ef1-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb4f84-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb4faf-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb5045-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb50ec-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb51e9-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb5228-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb52ec-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb53ae-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb553c-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb553e-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb565f-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb5774-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb590c-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb5aa4-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb5aba-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb5abc-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb5abf-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb5c31-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb5d60-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb5df3-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb5ec3-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb5f17-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb60a7-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb6245-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb6333-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb6334-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb6335-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb6336-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb6337-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb6338-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb6339-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb633a-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb633b-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb633c-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb633d-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb633e-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb633f-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb6340-6.sav
saves/scratch/scratch_7443/zoneobjects-0a4505951ddb6341-6.sav
tray/0x00000000!0x004505951dd8011f.householdbinary
tray/0x00000000!0x08070517c2f801d1.blueprint
tray/0x00000000!0x0b630515d983059d.blueprint
tray/0x00000001!0x004505951dd8011f.trayitem
tray/0x00000002!0x08070517c2f801d1.bpi
tray/0x00000002!0x08070517c2f801d1.trayitem
tray/0x00000002!0x0b630515d983059d.bpi
tray/0x00000002!0x0b630515d983059d.trayitem
tray/0x00000003!0x08070517c2f801d1.bpi
tray/0x00000003!0x0b630515d983059d.bpi
tray/0x00000013!0x0a4505951dd80120.sgi
tray/0x00000023!0x0a4505951dd80121.sgi
tray/0x00000103!0x08070517c2f801d1.bpi
tray/0x00000103!0x0b630515d983059d.bpi
tray/0x00000203!0x08070517c2f801d1.bpi
tray/0x00000203!0x0b630515d983059d.bpi
tray/0x00000303!0x08070517c2f801d1.bpi
tray/0x00000303!0x0b630515d983059d.bpi
tray/0x00000403!0x08070517c2f801d1.bpi
tray/0x00000403!0x0b630515d983059d.bpi
tray/0x00000503!0x08070517c2f801d1.bpi
tray/0x00000503!0x0b630515d983059d.bpi
tray/0x0dc99002!0x004505951dd8011f.hhi
tray/0x0dc99003!0x004505951dd8011f.hhi
/spoiler

Re-apply Seasons and Update 1.44.88.1020 again (in that order), delete "Game_" folder, delete "game/bin/rldorigin.ini" and "game/bin/rldorigin_x64_ext.dll" files, move your "saves" and "tray" folders somewhere else so they don't appear on validator and run validator again. It should be fine by now but test it anyway.

anadius1 wrote:Re-apply Seasons and Update 1.44.88.1020 again (in that order), delete "Game_" folder, delete "game/bin/rldorigin.ini" and "game/bin/rldorigin_x64_ext.dll" files, move your "saves" and "tray" folders somewhere else so they don't appear on validator and run validator again. It should be fine by now but test it anyway.

Thanks! It works now