Game closes as soon as it opens! Send help!

by Guest Sun 18 Nov 2018, 05:11

So I had TS4 on my computer for a long time and it worked perfectly, came back and wanted to play when Get Famous came out, so I went and added it on as instructed. Tried opening the game, it popped up for a second, and then it promptly closed.

Round 2, I deleted all of my Sims files and started from the bottom, Base Game, all DLCs up to Get Famous as instructed in the guide, same exact problem.

I've made sure I don't have any programs closing it, so I don't believe that's the problem. Just not sure where to go from here. Please help! Why God.

by Guest Sun 18 Nov 2018, 11:17

Go to Documents\Electronic Arts and move The Sims 4 folder to desktop. Does the game start now?

by Guest Mon 19 Nov 2018, 02:33

Still having the same issue. I re-extracted the Get Famous folder, moved the EA folder to my desktop, don't have an Anti-Virus blocking it :\ What do?

by Guest Mon 19 Nov 2018, 03:52

I don't see a way to edit my post, I apologize for double posting, but wanted to post my validation thingie. It says I have a lot of missing files, I think, but I extracted everything according to the guide. I don't get it - can someone maybe go on TeamViewer with me to help, or help me figure out what I'm doing wrong?

report:

by Guest Mon 19 Nov 2018, 10:54

@Dracaria That's because you didn't install the base game, you just extracted the installer. Those are the installer files:
setup.msi
setup1.cab
setup2.cab
setup3.cab
setup4.cab
setup5.cab
the_sims_4_setup.exe

Move them somewhere else.

1. Move your game to C:\Program Files\The Sims 4
2. Install base game (it will install to C:\Program Files (x86)\Electronic Arts\The Sims 4)
3. Move those files from C:\Program Files (x86)\Electronic Arts\The Sims 4 to C:\Program Files\The Sims 4:
data/client/clientfullbuild0.package
data/client/clientfullbuild1.package
data/client/clientfullbuild2.package
data/client/clientfullbuild3.package
data/client/clientfullbuild4.package
data/client/clientfullbuild5.package
data/client/clientfullbuild6.package
data/client/clientfullbuild7.package
data/client/clientfullbuild8.package

4. Delete C:\Program Files (x86)\Electronic Arts\The Sims 4
5. From C:\Program Files\The Sims 4 delete those files:
delta/# installation guide.txt
delta/sp12/clientfullbuild0.package
delta/sp12/magalog.package
delta/sp12/simulationfullbuild0.package
delta/sp12/thumbnails.package
ep01/# installation guide.txt
game/bin/core/winhttp.dll
game/bin/origins.ini
game/bin/python33.dll
game/bin/python33_x64.dll
game/bin/rldorigin.dll
game/bin/rldorigin.ini
game/bin/rldorigin_ext.dll
game/bin/rldorigin_x64.dll
game/bin/rldorigin_x64_ext.dll
sp01/# installation guide.txt

And those folders:
delta/__installer
delta/data
delta/delta
delta/game
sp01/__installer
sp01/data
sp01/delta
sp01/ep03
sp01/game
sp01/gp03
sp01/soundtrack
sp01/sp05
sp01/sp05
sp01/sp07
sp01/sp08
sp01/sp09
sp01/support

If you do exactly as I said your next validator report will be clean.

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Game closes as soon as it opens! Send help!

Game closes as soon as it opens! Send help!

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