Disappearing Floor in Certain Rooms - Cannot place objects even when floor is visible

View previous topic View next topic Go down

Disappearing Floor in Certain Rooms - Cannot place objects even when floor is visible

Post by Pepperette on Sun 30 Dec 2018, 01:05

I just downloaded the latest patch earlier this evening and all of a sudden in build mode some of the floors of my rooms disappear when the camera is at certain angles. Even when the floor is visible, I cannot place any items on it, as if it didn't exist. I tried removing the ceiling of the room below it, and removing the floor of the room itself, but it didn't change anything. I also tried bulldozing the lot and re-placing the build, and ended up with the same problem. 
It was working fine before I downloaded Get Famous, and I believe it was also working fine after downloading Get Famous but I did not actually play it between downloading Get Famous and the most recent patch so I'm not sure if the problem started after Get Famous or after the patch. 
I'm not sure what to do, I spent weeks on this build and wanted to touch it up so I don't want to lose it. 
Help please!

Pepperette
Beginner
Beginner

Favourite games : Sims 4

Posts : 4
Points : 92
Reputation : 0
Join date : 2018-12-30

View user profile

Back to top Go down

Re: Disappearing Floor in Certain Rooms - Cannot place objects even when floor is visible

Post by anadius on Sun 30 Dec 2018, 01:18

Go to Documents\Electronic Arts and move The Sims 4 folder to desktop. This will start the game fresh, you can move saves back later. If that doesn't solve the problem, run the validator (in quick scan mode) and post the result here.

_________________
I'm not a part of G4TW team, I'm just helping a lot here.
The Sims 4: my repack (download only what you need) | gallery downloader | validator | language changer & DLC toggler
Feel free to send me an e-mail if you encounter any problem with my installers/programs.
anadius
anadius
G4TW Forum Developer
Think-tank driver
G4TW Forum Developer Think-tank driver

Favourite games : puzzle games

Posts : 1794
Points : 4417
Reputation : 490
Join date : 2013-07-01

View user profile https://ts4installer.tumblr.com/

Back to top Go down

Re: Disappearing Floor in Certain Rooms - Cannot place objects even when floor is visible

Post by Pepperette on Sun 30 Dec 2018, 05:44

I tried, and it seemed to fix it? I'm not sure since I didn't check every building, but as soon as I moved my saves back over the problem was there again.

Pepperette
Beginner
Beginner

Favourite games : Sims 4

Posts : 4
Points : 92
Reputation : 0
Join date : 2018-12-30

View user profile

Back to top Go down

Re: Disappearing Floor in Certain Rooms - Cannot place objects even when floor is visible

Post by Pepperette on Sun 30 Dec 2018, 05:47

I got this result from the validator

report:

Version: 1.48.94.1020
Folder: The Sims 4

Hash mismatch:

--- quick scan ---

Missing files:


Unknown files:

game---/bin/codex.cfg
game---/bin/core/activation.dll
game---/bin/core/activation64.dll
game---/bin/core/activationui.exe
game---/bin/core/codecs/qcncodecs4.dll
game---/bin/core/codecs/qjpcodecs4.dll
game---/bin/core/codecs/qkrcodecs4.dll
game---/bin/core/codecs/qtwcodecs4.dll
game---/bin/core/imageformats/qgif4.dll
game---/bin/core/imageformats/qico4.dll
game---/bin/core/imageformats/qjpeg4.dll
game---/bin/core/libeay32.dll
game---/bin/core/phonon4.dll
game---/bin/core/qtcore4.dll
game---/bin/core/qtgui4.dll
game---/bin/core/qtnetwork4.dll
game---/bin/core/qtwebkit4.dll
game---/bin/core/qtxml4.dll
game---/bin/core/qtxmlpatterns4.dll
game---/bin/core/ssleay32.dll
game---/bin/default.ini
game---/bin/eawebkit.dll
game---/bin/eawebkit_x64.dll
game---/bin/graphicscards.sgr
game---/bin/graphicsrules.sgr
game---/bin/orangeemu.dll
game---/bin/orangeemu64.dll
game---/bin/python/dlls/_ctypes.pyd
game---/bin/python/dlls/_ctypes_x64.pyd
game---/bin/python/dlls/_decimal.pyd
game---/bin/python/dlls/_decimal_x64.pyd
game---/bin/python/dlls/_queue.pyd
game---/bin/python/dlls/_queue_x64.pyd
game---/bin/python/dlls/_socket.pyd
game---/bin/python/dlls/_socket_x64.pyd
game---/bin/python/dlls/pyexpat.pyd
game---/bin/python/dlls/pyexpat_x64.pyd
game---/bin/python/dlls/select.pyd
game---/bin/python/dlls/select_x64.pyd
game---/bin/python/dlls/unicodedata.pyd
game---/bin/python/dlls/unicodedata_x64.pyd
game---/bin/python/generated.zip
game---/bin/python33.dll
game---/bin/python33_x64.dll
game---/bin/python37.dll
game---/bin/python37_x64.dll
game---/bin/res/camera.ini
game---/bin/res/photocamera.ini
game---/bin/res/profcomp.dat
game---/bin/res/resource.cfg
game---/bin/res/shaders_win32.precomp
game---/bin/res/thumbnailconfig.ini
game---/bin/res/videocamera.ini
game---/bin/res/videorecording.ini
game---/bin/simulation.dll
game---/bin/simulation_x64.dll
game---/bin/ts4.exe
game---/bin/ts4_x64.exe
game--/bin/codex.cfg
game--/bin/core/activation.dll
game--/bin/core/activation64.dll
game--/bin/core/activationui.exe
game--/bin/core/codecs/qcncodecs4.dll
game--/bin/core/codecs/qjpcodecs4.dll
game--/bin/core/codecs/qkrcodecs4.dll
game--/bin/core/codecs/qtwcodecs4.dll
game--/bin/core/imageformats/qgif4.dll
game--/bin/core/imageformats/qico4.dll
game--/bin/core/imageformats/qjpeg4.dll
game--/bin/core/libeay32.dll
game--/bin/core/phonon4.dll
game--/bin/core/qtcore4.dll
game--/bin/core/qtgui4.dll
game--/bin/core/qtnetwork4.dll
game--/bin/core/qtwebkit4.dll
game--/bin/core/qtxml4.dll
game--/bin/core/qtxmlpatterns4.dll
game--/bin/core/ssleay32.dll
game--/bin/core/winhttp.dll
game--/bin/default.ini
game--/bin/eawebkit.dll
game--/bin/eawebkit_x64.dll
game--/bin/graphicscards.sgr
game--/bin/graphicsrules.sgr
game--/bin/orangeemu.dll
game--/bin/orangeemu64.dll
game--/bin/origins.ini
game--/bin/python/dlls/_socket.pyd
game--/bin/python/dlls/_socket_x64.pyd
game--/bin/python/dlls/pyexpat.pyd
game--/bin/python/dlls/pyexpat_x64.pyd
game--/bin/python/dlls/select.pyd
game--/bin/python/dlls/select_x64.pyd
game--/bin/python/dlls/unicodedata.pyd
game--/bin/python/dlls/unicodedata_x64.pyd
game--/bin/python/generated.zip
game--/bin/python33.dll
game--/bin/python33_x64.dll
game--/bin/res/camera.ini
game--/bin/res/photocamera.ini
game--/bin/res/profcomp.dat
game--/bin/res/resource.cfg
game--/bin/res/shaders_win32.precomp
game--/bin/res/thumbnailconfig.ini
game--/bin/res/videocamera.ini
game--/bin/res/videorecording.ini
game--/bin/rldorigin.dll
game--/bin/rldorigin.ini
game--/bin/rldorigin_ext.dll
game--/bin/rldorigin_x64.dll
game--/bin/rldorigin_x64_ext.dll
game--/bin/simulation.dll
game--/bin/simulation_x64.dll
game--/bin/ts4.exe
game--/bin/ts4_x64.exe
game-/bin/core/activation.dll
game-/bin/core/activation64.dll
game-/bin/core/activationui.exe
game-/bin/core/codecs/qcncodecs4.dll
game-/bin/core/codecs/qjpcodecs4.dll
game-/bin/core/codecs/qkrcodecs4.dll
game-/bin/core/codecs/qtwcodecs4.dll
game-/bin/core/imageformats/msvcp100.dll
game-/bin/core/imageformats/msvcr100.dll
game-/bin/core/imageformats/msvcr100d.dll
game-/bin/core/imageformats/qgif4.dll
game-/bin/core/imageformats/qico4.dll
game-/bin/core/imageformats/qjpeg4.dll
game-/bin/core/libeay32.dll
game-/bin/core/msvcp100.dll
game-/bin/core/msvcr100.dll
game-/bin/core/phonon4.dll
game-/bin/core/qtcore4.dll
game-/bin/core/qtgui4.dll
game-/bin/core/qtnetwork4.dll
game-/bin/core/qtwebkit4.dll
game-/bin/core/qtxml4.dll
game-/bin/core/qtxmlpatterns4.dll
game-/bin/core/ssleay32.dll
game-/bin/default.ini
game-/bin/eawebkit.dll
game-/bin/eawebkit_x64.dll
game-/bin/graphicscards.sgr
game-/bin/graphicsrules.sgr
game-/bin/python/deployed.zip
game-/bin/python/dlls/_socket.pyd
game-/bin/python/dlls/_socket_x64.pyd
game-/bin/python/dlls/pyexpat.pyd
game-/bin/python/dlls/pyexpat_x64.pyd
game-/bin/python/dlls/select.pyd
game-/bin/python/dlls/select_x64.pyd
game-/bin/python/dlls/unicodedata.pyd
game-/bin/python/dlls/unicodedata_x64.pyd
game-/bin/python/generated.zip
game-/bin/python33.dll
game-/bin/python33_x64.dll
game-/bin/res/camera.ini
game-/bin/res/photocamera.ini
game-/bin/res/profcomp.dat
game-/bin/res/resource.cfg
game-/bin/res/shaders_win32.precomp
game-/bin/res/thumbnailconfig.ini
game-/bin/res/videocamera.ini
game-/bin/res/videorecording.ini
game-/bin/rld.dll
game-/bin/rldorigin.dll
game-/bin/rldorigin.ini
game-/bin/rldorigin_ext.dll
game-/bin/rldorigin_x64.dll
game-/bin/rldorigin_x64_ext.dll
game-/bin/simulation.dll
game-/bin/simulation_x64.dll
game-/bin/ts4.exe
game-/bin/ts4.par
game-/bin/ts4_x64.exe
game/bin/python33.dll
game/bin/python33_x64.dll

Pepperette
Beginner
Beginner

Favourite games : Sims 4

Posts : 4
Points : 92
Reputation : 0
Join date : 2018-12-30

View user profile

Back to top Go down

Re: Disappearing Floor in Certain Rooms - Cannot place objects even when floor is visible

Post by anadius on Sun 30 Dec 2018, 11:17

Delete "Game---", "Game--" and "Game-" folders.
Delete those files:
game/bin/python33.dll
game/bin/python33_x64.dll

What exactly did you move back, just the "saves" folder? You could try moving the lot to your library and then moving it back.

_________________
I'm not a part of G4TW team, I'm just helping a lot here.
The Sims 4: my repack (download only what you need) | gallery downloader | validator | language changer & DLC toggler
Feel free to send me an e-mail if you encounter any problem with my installers/programs.
anadius
anadius
G4TW Forum Developer
Think-tank driver
G4TW Forum Developer Think-tank driver

Favourite games : puzzle games

Posts : 1794
Points : 4417
Reputation : 490
Join date : 2013-07-01

View user profile https://ts4installer.tumblr.com/

Back to top Go down

Re: Disappearing Floor in Certain Rooms - Cannot place objects even when floor is visible

Post by Pepperette on Tue 01 Jan 2019, 23:10

I deleted the files and nothing has changed, unfortunately. I just selected all the files inside the save folder and copied them over to the new save file that appeared.
I tried moving my lot to the library, and also placing it in new worlds. Replacing the lot doesn't change anything, and different worlds just move the disappearing floor to different parts of the build. 

(Sorry about the delayed response, New Years was very busy)

Pepperette
Beginner
Beginner

Favourite games : Sims 4

Posts : 4
Points : 92
Reputation : 0
Join date : 2018-12-30

View user profile

Back to top Go down

Re: Disappearing Floor in Certain Rooms - Cannot place objects even when floor is visible

Post by anadius on Tue 01 Jan 2019, 23:20

I don't know, it could be corrupted save. Try moving each room to library and then reassemble your whole house from those rooms. If that still bugs out then I have no other ideas what to do.

_________________
I'm not a part of G4TW team, I'm just helping a lot here.
The Sims 4: my repack (download only what you need) | gallery downloader | validator | language changer & DLC toggler
Feel free to send me an e-mail if you encounter any problem with my installers/programs.
anadius
anadius
G4TW Forum Developer
Think-tank driver
G4TW Forum Developer Think-tank driver

Favourite games : puzzle games

Posts : 1794
Points : 4417
Reputation : 490
Join date : 2013-07-01

View user profile https://ts4installer.tumblr.com/

Back to top Go down

View previous topic View next topic Back to top


Permissions in this forum:
You cannot reply to topics in this forum