MS Office 2013 - Product activation failed

by Guest Thu 12 Sep 2019, 14:27

Hi all,
I installed MS 2013, from you guys some time ago, when to use it today only to find the activation was up. No problem go to find the file and follow the instructions to reactivate. Everything was smooth until I hit "Activate" and get this message:

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Installed product key detected - attempting to activate the following product:
Name: Office 15, OfficeProPlusVL_KMS_Client edition
Description: Office 15, VOLUME_KMSCLIENT channel
Family: OfficeProPlusVL_KMS_Client
SKU ID: b322da9c-a2e2-4058-9e4e-f59a6970bd69
Last 5 characters of installed product key: GVGXT

Installed product key detected - attempting to activate the following product:
Name: Office 16, Office16O365HomePremR_Grace edition
Description: Office 16, RETAIL(Grace) channel
Family: Office16O365HomePremR_Grace
SKU ID: d7279dd0-e175-49fe-a623-8fc2fc00afc4
Last 5 characters of installed product key: KHGM9
ERROR CODE: 0xC004F017
ERROR TEXT: The Software Licensing Service reported that the license is not installed.

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I have:
1. Uninstalled and reinstalled the program - no change
2. Removed and reinstalled KMS - no change

All the firewalls (windows defender and webroot) are off. Help!
Thanks in advanced!