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Sims 3 is not working

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Sims 3 is not working Empty Sims 3 is not working

Post by Guest Sun 01 Dec 2013, 13:06

Hello everybody,

I don't know if anyone else has got this problem, because I didn't see any related posts.
I used to be able to play Sims3 (+/- 1 month ago), but all of a sudden I got an error message saying "The Sims 3 is not working anymore" (in Dutch, so "The Sims 3 werkt niet meer") probably because of the update.
I tried removing and installing the game over and over, doing everything exactly as in the description, but it won't work:evil: .
Every single time I get the error mssg that it's not working, and I'm getting really frustrated.Help 
I've downloaded Revo Uninstaller and CCleaner, so there shouldn't be 'leftovers'.
Can someone please help me?

Guest
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Sims 3 is not working Empty Re: Sims 3 is not working

Post by ☠ ~ Aɳɳ ~ ☠ Sun 01 Dec 2013, 15:16

Hello,

Are you using any mods/cc at all? If you are, try your game without the "mods" folder.
Also, when you reinstall, use these instructions, and make sure your hardware drivers are up to date.
☠ ~ Aɳɳ ~ ☠
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Sims 3 is not working Empty Re: Sims 3 is not working

Post by Guest Sun 01 Dec 2013, 17:20

Hi Lady ElDi,

Thanks for replying! Smile
I'm not using any mods, just the base game + Generations, Late Night, Master Suite, High End Loft & Diesel exp.
My laptop has ATI Mobility Radeon HD 2400, and although there is no update available, it should work just fine for TS3. (and I used to play it untill approx. a month ago)
Any other suggestion I could look @?
Thanks for helping me out:cheers:

Guest
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Sims 3 is not working Empty Re: Sims 3 is not working

Post by J.T. Sun 01 Dec 2013, 17:36

CC Cleaner and Revo Uninstaller may not delete the folder C:\Users\(your computer name)\Documents\Electronic Arts\The Sims 3 for you. Make sure you have renamed the folder or deleted the folder.

Also please re-do steps 2-4 of the guide linked by Lady Eldi. Redownload the manual patch and the Ultimate Fix and re-apply them consecutively.
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Post by Guest Mon 02 Dec 2013, 09:16

Hello J.T.

Thanks for replying.
I checked, the folder was deleted.
I redownloaded & re-applied the manual patch and the Ultimate Fix this weekend when I made the 100st attempt to get it working again, so that also shouldn't be the issue?

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Post by Guest Mon 02 Dec 2013, 09:34

This message appears once you play a little, right?
Please try this guide.

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Post by Guest Mon 02 Dec 2013, 10:23

Hello Shamrock,

Thanks for replying.
Unfortunately, no. TS3 won't even start up.
I get a black screen and a loading cursor (which should mean that the game is loading), but after a while it shuts down the black screen and I get the error message "The Sims 3 is not working anymore.. Windows is searching for a solution" (in Dutch: De Sims 3 werkt niet meer.. Windows zoekt naar een oplossing)

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Post by Guest Mon 02 Dec 2013, 10:25

I'm not sure anymore, but is your graphic card up to date?

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