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Problem of sim

 :: The Sims 4 - WINDOWS/PC :: The Sims 4 Support Section

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Problem of sim Empty Problem of sim

Post by Guest Tue 10 Mar 2015, 22:33

Hello,

was looking but not found nothing like this... May someone can help me?

Problem of sim 5d200a7c0872db3cc0fe42a3315da03d230

problem is that how TS4 showing sims....  Sad Help

its same or you creating or playing.

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Post by The_gh0stm4n Thu 12 Mar 2015, 02:08

Baltapuke01 wrote:Hello,

was looking but not found nothing like this... May someone can help me?

Problem of sim 5d200a7c0872db3cc0fe42a3315da03d230
problem is that how TS4 showing sims....  Sad Help

its same or you creating or playing.


Hello and welcome,

I fixed the image of your link. Smile  Are you using any mods or custom content for Sims 4 ? That means: did you install any files in the .package file format ?
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Post by Guest Thu 12 Mar 2015, 17:26

hi, thanks Smile

No, I'm not using any CC. And some ppl saying that i need to fix TS4 in Origin program, but i just install it and have this problem... Sad

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Post by The_gh0stm4n Fri 20 Mar 2015, 01:00

Baltapuke01 wrote:hi, thanks Smile

No, I'm not using any CC. And some ppl saying that i need to fix TS4 in Origin program, but i just install it and have this problem... Sad

One thought (sorry for the late reply): are your graphics drivers up-to-date ? Do you know how to update them ?
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Windows version :
  • Windows 8
  • Windows 7
  • Windows XP
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : The Sims 3, L.A. Noire, Saints Row, Red Faction, Team Fortress 2, Overwatch, PvZ: Garden Warfare, Call of Duty: Ghosts, GTA: San Andreas, Counter-Strike, Hitman, Borderlands, The Binding of Isaac, Government simulation & Military strategy games, S.W.A.T. 4, GTA Online, Red Dead Online, Chessmaster XI, Monster Hunter: World, Paint the Town Red, The Elder Scrolls Online, Destiny 2.

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Post by Guest Fri 20 Mar 2015, 16:46

I think so its uo to date... Smile other game its normally showing... so... idk what to do WhatDidUJustCallMe?

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Post by The_gh0stm4n Tue 24 Mar 2015, 00:44

Can you try re-downloading and re-installing the Visual C++ 2013 here ?
http://www.microsoft.com/en-us/download/details.aspx?id=40784


Download the vcredist_x86 and vcredist_x64 and install them (again). Good luck !
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Windows version :
  • Windows 8
  • Windows 7
  • Windows XP
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : The Sims 3, L.A. Noire, Saints Row, Red Faction, Team Fortress 2, Overwatch, PvZ: Garden Warfare, Call of Duty: Ghosts, GTA: San Andreas, Counter-Strike, Hitman, Borderlands, The Binding of Isaac, Government simulation & Military strategy games, S.W.A.T. 4, GTA Online, Red Dead Online, Chessmaster XI, Monster Hunter: World, Paint the Town Red, The Elder Scrolls Online, Destiny 2.

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Post by Guest Tue 24 Mar 2015, 21:55

Hi, 

yes, I have that new one. Last update. Im thinking maybe it's problem of some driver or updates of win. I'm using win 8.1 x64, my laptop is Dell Studio 1555... Was looking for driver or something, but I'm bad in that...

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Post by The_gh0stm4n Sun 29 Mar 2015, 03:32

Baltapuke01 wrote:Hi, 

yes, I have that new one. Last update. Im thinking maybe it's problem of some driver or updates of win. I'm using win 8.1 x64, my laptop is Dell Studio 1555... Was looking for driver or something, but I'm bad in that...


Sorry for the late reply, but can you press the Windows key + R on your computer, when in the 'classic' desktop ? Now press dxdiag and hit enter. In the following window that comes up, please navigate to the one that says DISPLAY. Now show me a screenshot of that, please. Smile  Alternatively, post the information here, about "graphics chip/model", etc.
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Windows version :
  • Windows 8
  • Windows 7
  • Windows XP
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : The Sims 3, L.A. Noire, Saints Row, Red Faction, Team Fortress 2, Overwatch, PvZ: Garden Warfare, Call of Duty: Ghosts, GTA: San Andreas, Counter-Strike, Hitman, Borderlands, The Binding of Isaac, Government simulation & Military strategy games, S.W.A.T. 4, GTA Online, Red Dead Online, Chessmaster XI, Monster Hunter: World, Paint the Town Red, The Elder Scrolls Online, Destiny 2.

Male

Posts : 18959
Points : 27065
Join date : 2012-11-02
Location : Liechtenstein / Switzerland / Austria

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Post by Guest Mon 30 Mar 2015, 08:57

Problem of sim Lol10 


here you go Smile maybe it will help Smile

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Post by The_gh0stm4n Tue 31 Mar 2015, 02:56

Baltapuke01 wrote:Problem of sim Lol10 


here you go Smile maybe it will help Smile


If you look at the date on the right, it says, 2012-02-18, which means it's very old. But I only found this here:
https://driverscollection.com/?H=Mobility%20Radeon%20HD%204500&By=ATI


Please select the driver that supports Windows 8 too. Smile  Download and install this driver then. But I'm not sure if it could work:
http://forums.thesims.com/en_US/discussion/774696/updated-supported-graphics-card-list-the-sims-4-edition



Your card is NOT on the list, but we'll see...
The_gh0stm4n
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Windows version :
  • Windows 8
  • Windows 7
  • Windows XP
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : The Sims 3, L.A. Noire, Saints Row, Red Faction, Team Fortress 2, Overwatch, PvZ: Garden Warfare, Call of Duty: Ghosts, GTA: San Andreas, Counter-Strike, Hitman, Borderlands, The Binding of Isaac, Government simulation & Military strategy games, S.W.A.T. 4, GTA Online, Red Dead Online, Chessmaster XI, Monster Hunter: World, Paint the Town Red, The Elder Scrolls Online, Destiny 2.

Male

Posts : 18959
Points : 27065
Join date : 2012-11-02
Location : Liechtenstein / Switzerland / Austria

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Post by Guest Tue 31 Mar 2015, 17:54

it wasnt help WhatDidUJustCallMe? I don't know what to do. Get back to win7?

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Post by The_gh0stm4n Wed 01 Apr 2015, 05:12

Baltapuke01 wrote:it wasnt help WhatDidUJustCallMe? I don't know what to do. Get back to win7?


Windows 7 is not the problem. As I said before, your graphics card is too old/weak to run the game. You will need to buy a better computer (or graphics card) to be able to play the game properly. Sorry.

WhatDidUJustCallMe? 
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Windows version :
  • Windows 8
  • Windows 7
  • Windows XP
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : The Sims 3, L.A. Noire, Saints Row, Red Faction, Team Fortress 2, Overwatch, PvZ: Garden Warfare, Call of Duty: Ghosts, GTA: San Andreas, Counter-Strike, Hitman, Borderlands, The Binding of Isaac, Government simulation & Military strategy games, S.W.A.T. 4, GTA Online, Red Dead Online, Chessmaster XI, Monster Hunter: World, Paint the Town Red, The Elder Scrolls Online, Destiny 2.

Male

Posts : 18959
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Join date : 2012-11-02
Location : Liechtenstein / Switzerland / Austria

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Post by Guest Wed 01 Apr 2015, 13:04

But when I just install win 8, everything was fine, than windows starting updates and bam and TS4 showing game like this... WhatDidUJustCallMe?

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Post by The_gh0stm4n Thu 02 Apr 2015, 05:49

Baltapuke01 wrote:But when I just install win 8, everything was fine, than windows starting updates and bam and TS4 showing game like this... WhatDidUJustCallMe?


Believe me: it's never easy to say to people things like "sorry, your computer is just too old and crappy - so go buy a new one". But in this case, there isn't much else I can tell you. 

I mean, if you want, you can re-install Windows 8 and *not update* it, but this is a huge hassle, and I don't recommend it. You cannot blame Windows 8 or the updates for this kind of thing. And it doesn't solve your main problem either way: your graphics card is simply not on the official list that I posted above. If you haven't done so yet, you can try lowering ALL your graphics settings and also play on the lowest resolution. And also download the driver that I posted in my other reply before. Maybe it can help. 

But if not: then you will need to save up for better hardware.
The_gh0stm4n
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Windows version :
  • Windows 8
  • Windows 7
  • Windows XP
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : The Sims 3, L.A. Noire, Saints Row, Red Faction, Team Fortress 2, Overwatch, PvZ: Garden Warfare, Call of Duty: Ghosts, GTA: San Andreas, Counter-Strike, Hitman, Borderlands, The Binding of Isaac, Government simulation & Military strategy games, S.W.A.T. 4, GTA Online, Red Dead Online, Chessmaster XI, Monster Hunter: World, Paint the Town Red, The Elder Scrolls Online, Destiny 2.

Male

Posts : 18959
Points : 27065
Join date : 2012-11-02
Location : Liechtenstein / Switzerland / Austria

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