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Please update your game via origin to play (Help)

 :: The Sims 4 - WINDOWS/PC :: The Sims 4 Support Section

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Please update your game via origin to play (Help) Empty Please update your game via origin to play (Help)

Post by Guest Mon 16 Mar 2015, 01:46

"Unable to start" 

"The contents of your user data directory were created by a newer version of the Sims 4
and cannot be loaded..please update your game via Origin to play"

d6f91ffb:29f00e00000000


How do I solved this problem @ Carlos 
P.s I do not have anti virus on at all.. I get this message when I apply the ultimate fix with the
outdoor retreat pack..

Guest
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Post by Guest Mon 16 Mar 2015, 03:28

You need to make sure you delete the sims 4 folder in the documents section. Go to my documents then electronic arts and you should see it there.

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Post by Guest Tue 17 Mar 2015, 01:37

Oh Thank you very much @Veronini it works... Problem solve  Very Happy Very Happy

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Post by The_gh0stm4n Sat 21 Mar 2015, 14:59

Veronini wrote:You need to make sure you delete the sims 4 folder in the documents section. Go to my documents then electronic arts and you should see it there.

Hello,


That - most likely - won't be a good option though if you have savefiles with sims that you would like to play with. Usually, this issue is fixed by making sure the anti-virus program(s) do not mess with the game installation and Ultimate fix. And then you would ALSO need to re-apply the fix (possibly at first re-downloading the fix, though).


Of course, if you don't have any precious savefiles, then this is a solution, yes.

elsab wrote:Oh Thank you very much @Veronini it works... Problem solve  Very Happy Very Happy

Hello,


If you did not correctly configure your anti-virus program(s), you won't have fn with the game for too long. Please read this here, if you haven't domne so already, to avoid issues like that in the future:

https://games4theworld.forumotion.com/t18501-unable-to-start-initialization-error-at-startup-updated-on-6-3-2015



I'll leave the thread open, so that you can post back if that issue comes up again. Smile 
The_gh0stm4n
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