Please help! My game is crashing

I repeated all the steps more carefully configurating my anti-virus and I was succesfull and get my TS4 updated and running. But (it has allways to be a “but”) the game is now crashing every now and then, mostly when travelling, well not really crashing but entering into an infite loop when loading up the new location.


I dont know if this is related to the game itself, my system (though I run whole TS3 + EPs SPs  and CC etc without issues and it is said to be more demanding than TS4) or the G4TW coppy, may be you can help me again with this issue.

Thank you very much for any answer I get!

Hi, I had the same problem until I gave a try to a Sims 3 solving tip:

1.Go to your Sims 4 location: C:Program Files\EA\The Sims 4\Game\Bin
2.Find GraphicRules.sgr right click on it> open with> notepad **Note: Backup first
3.In notepad you will see 4 lines with this
   seti cpuLevel Uber 4
   seti cpuLevelHigh  3
   seti cpuLevelMedium 2
   seti cpuLevelLow  1
4.Now change the numbers to 3 (except the first two) 
 eg. seti cpuLevel Uber 4
      seti cpuLevelHigh 3
      seti cpuLevelMedium 3
      seti cpuLevelLow 3
5.Save and close it.

*Note: If it doesn't let you save it, move it to your desktop first, then follow the steps and move it back to the folder.

It worked for me! I really hope it helps!

Thanks!! I´ll give it a try!