Origin not running (d3382ced:984c6a38:00000000)

by Guest Sat 09 Jan 2016, 18:37

Hey,
so I installed basic The Sims 4 from G4TW torrent, added everything on my antivir to ignore it (whole The Sims 4 folder), moved it out from EA folder but I was getting error: Origin not running (d3382ced:984c6a38:00000000). I installed then Get to Work and Get Together DLC also from G4TW torrent, but still same error. After it I downloaded The Sims 4 Ultimate Fix, put it in my Sims folder but I still get the same error. Why is that?

by **The_gh0stm4n** Sun 10 Jan 2016, 00:00

KazumiX wrote:Hey,
so I installed basic The Sims 4 from G4TW torrent, added everything on my antivir to ignore it (whole The Sims 4 folder), moved it out from EA folder but I was getting error: Origin not running (d3382ced:984c6a38:00000000). I installed then Get to Work and Get Together DLC also from G4TW torrent, but still same error. After it I downloaded The Sims 4 Ultimate Fix, put it in my Sims folder but I still get the same error. Why is that?

Hello and welcome to the forum @KazumiX,

The reasons for that can be various. Did you also configure the exclusions in your Windows Defender ? What is your Windows system, is is Windows 7, 8 or 10 ? Also, feel free to check out this here too:
https://games4theworld.forumotion.com/t19191-unable-to-start-origin-is-currently-not-running-alternative-solutions

And what is your anti-virus program ?

by Guest Sun 10 Jan 2016, 00:31

I am using Windows 7 and yes, I added it to exclusions in Windows Defender too. Checked all solutions from https://games4theworld.forumotion.com/t19191-unable-to-start-origin-is-currently-not-running-alternative-solutions but nothing works Sad

My antivir is NOD32.

by **The_gh0stm4n** Sun 10 Jan 2016, 00:34

KazumiX wrote:I am using Windows 7 and yes, I added it to exclusions in Windows Defender too. Checked all solutions from https://games4theworld.forumotion.com/t19191-unable-to-start-origin-is-currently-not-running-alternative-solutions but nothing works

My antivir is NOD32.

Have you also made sure to delete any old shortcuts, that may "point" to the old install location under Electronic Arts ? Please do so and create new desktop shortcuts, from the TS4.exe in the new location. Beyond that...

What is your anti-virus, and have you tried uninstalling it (followed by re-booting the computer) ? After that, please re-apply the files from "Get together", and try running the game again.

by Guest Sun 10 Jan 2016, 00:41

Yes, I have made new shortcuts.

My antivir is NOD32, but it doens't block anything. I have turned it off before installing anything, quarantine is also empty, and whole Sims 4 folder is added there as exclusion.

by **The_gh0stm4n** Sun 10 Jan 2016, 00:45

KazumiX wrote:Yes, I have made new shortcuts.

My antivir is NOD32, but it doens't block anything. I have turned it off before installing anything, quarantine is also empty, and whole Sims 4 folder is added there as exclusion.

I don't know how NOD32 works exactly; it may indeed not be blocking anything. But then something else must be blocking your game. Do you have any other anti-malware or anti-virus software beyond that ? Do you maybe have this thing called "Lavasoft Web Companion" ? These smaller programs are also known to cause problems with pirated Sims 4 games. If you have that, please uninstall it.

by Guest Sun 10 Jan 2016, 01:04

I have only NOD32, system is also fresh, I made a format about 3 weeks ago.

I don't have Lavasoft Web Companion installed.

by **The_gh0stm4n** Mon 11 Jan 2016, 17:53

KazumiX wrote:I have only NOD32, system is also fresh, I made a format about 3 weeks ago.

I don't have Lavasoft Web Companion installed.

Have you tried disconnecting the internet too ? Beyond, I don't know what is going on in your system, I'm sorry...

by Guest Mon 11 Jan 2016, 22:04

Yes I did try to disconnected internet but same thing Sad

So I guess no Sims 4 for me Sad

Thanks for trying.

by Guest Wed 13 Jan 2016, 01:18

No antivir atm, not even Windows Defender (I turned it off), still same problem...
Reinstalling Sims.
Edit:
Nothing worked.

by Guest Wed 13 Jan 2016, 03:09

I tried a torret from FatGirl but same thing.
I remember that once I had 2 days trial of the Sims 4 before, but I deleted it before even downloading The Sims 4 from G4TW, maybe it somehow causes the problem?

by **The_gh0stm4n** Thu 14 Jan 2016, 01:04

KazumiX wrote:I tried a torret from FatGirl but same thing.
I remember that once I had 2 days trial of the Sims 4 before, but I deleted it before even downloading The Sims 4 from G4TW, maybe it somehow causes the problem?

If you believe that to be the source of the issue, try uninstalling that trial if possible, but I don't know how exactly "Origin's Game time" works in this regard.

Some people speculate that EA put some form of spyware on people's computers, that blocks the game from running. Sounds like a conspiracy theory, but then, if you think look more closely, you realize this is at least going into the right direction, even if no spyware was actually involved. But somehow you get the feeling there is something "bigger" going on.

In the past, I suggested to people to re-install Windows, which is very radical, but often the only way, if you insist on playing a pirated Sims 4. But that is up to you.

by Guest Thu 14 Jan 2016, 18:25

I got it working on laptop! (still doesn't work on PC)
My solution on laptop is crazy. All I did was clearing my registry with CCleaner, but like I said, it didn't work for PC. Well, at least it worked somewhere. You can add in issues topic that CCleaner can fix a problem too.

by **The_gh0stm4n** Thu 14 Jan 2016, 19:14

KazumiX wrote:I got it working on laptop! (still doesn't work on PC)
My solution on laptop is crazy. All I did was clearing my registry with CCleaner, but like I said, it didn't work for PC. Well, at least it worked somewhere. You can add in issues topic that CCleaner can fix a problem too.

Done.

See the post here:
https://games4theworld.forumotion.com/t19191-unable-to-start-origin-is-currently-not-running-alternative-solutions#148384

Good to hear that you made a little bit of progress here. Very Happy

Feel free to keep us posted, and thanks for sharing that tip with us !

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