Failed to start: Origin is not running

by Guest Sat 27 May 2017, 14:23

I installed the game with all dlcs from g4tw. I disabled my antivirus to avoid problems. I still can't launch my game:

Unable to start:
Origin is currently not running. Please make sure that Origin is running before attempting to play The Sims 4
[d3382ced:984c6a38:00000000:00000000]

by Guest Sat 27 May 2017, 14:28

Go to task manager and check that there isn't an origin client running.

by Guest Sat 27 May 2017, 14:36

Origin isn't running, still have this problem.

by Guest Sat 27 May 2017, 14:40

MiniToms01 wrote:Origin isn't running, still have this problem.

Have you checked that you have al the .dll files in your game/bin folder?
There should be around 6 of them but anti virus sometimes removes them because it flags as a trojan even if it is not.

by Guest Sat 27 May 2017, 14:46

by Guest Sat 27 May 2017, 15:52

MiniToms01 wrote:

Hi and welcome to the forum! Smile

Have you tried downloading the files here and replacing them inside the game folder? It's basically just the .dll files, even though there's nothing missing inside your folder. Alternatively, take a look at this thread and see if any of the solution is of help.

by Guest Sat 27 May 2017, 16:03

I can't download the ultimate fix Sad

by Guest Sat 27 May 2017, 16:13

MiniToms01 wrote:I can't download the ultimate fix

Oh dear I'm sorry I missed out the link. download <-
You can also try to switch of your internet and see if the error pop-ups still.

by Guest Sat 27 May 2017, 16:20

I installed it and i get a pop-up message "The sims 4 stopped working". Tried without connection still have this message

by Guest Sat 27 May 2017, 16:26

MiniToms01 wrote:I installed it and i get a pop-up message "The sims 4 stopped working". Tried without connection still have this message

Okay. It seems to move past that and this appear. I saw around two/three similar posts today, so I'm sorry about copy-pasting my reply here:
I found this at the sims 4 forum so I'm not sure if it's gonna help but, do you have lastCrash.txt and lastException.txt inside your Documents/Sims 4 folder. If you do, delete that and try to see if it works. If not, I'd advise moving out the mods and see if you can load your game. Otherwise, you need to look at your pc specs and see if it meets the requirement to play the game.

by Guest Sat 27 May 2017, 16:31

I deleted the files, i don't have any mods, and i can play beacause i already played this game before

by Guest Sat 27 May 2017, 16:33

MiniToms01 wrote:I deleted the files, i don't have any mods, and i can play beacause i already played this game before

I see. Which version did you play with? A legit copy or G4TW/other repacks? It seems odd you can run the game with no problems before.

by Guest Sat 27 May 2017, 16:48

I played with version 1.20 from skidrow

by Guest Sat 27 May 2017, 16:51

MiniToms01 wrote:I played with version 1.20 from skidrow

Perhaps there's a conflict of version? And did you do a clean re-install? I also forgot to mention this but since I can't see the path file in your photo, is your Sims 4 folder directly under Program Files(x86) and NOT electronic arts? Just checking to make sure. If it is, try to move the entire folder directly under desktop instead.

by Guest Sat 27 May 2017, 17:07

The game is under electronic arts. I did a clean reinstall. I'll try to move on desktop.

by Guest Sat 27 May 2017, 17:12

I moved folder on my desktop, the game is launched in the task manager but there is no window opened. Its weird

by Guest Sat 27 May 2017, 17:19

MiniToms01 wrote:I moved folder on my desktop, the game is launched in the task manager but there is no window opened. Its weird

Okay. I'm sorry about this but try moving it again to
1) Program Files(x86) - This is usually where the G4TW told us to install the game to.
2) Program Files (I saw a post someone made it work when putting here)

Unfortunately, if either still won't load the game, I could not figure out the problem at the moment. Alternatively, you can try Tarac ZLOrigin Client.

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