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The Sims 4 Has Stopped Working [SOLVED]

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Post by Guest Thu 17 Aug 2017, 16:21

hello
I was playing the sims 4 and everything was fine but now my game crashes during game or even stops working.

Guest
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Post by Guest Thu 17 Aug 2017, 16:47

Hi there,


You did mentioned previously that you had a lagging issue which was fixed? Did you perhaps set the graphics settings to high/medium after that? 

Like before, you can test the game without any mods/CCs or saves and see if it still crashes. Try running your game in windowed mode as well, and check to see if your drivers are up-to-date.

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Post by Guest Thu 17 Aug 2017, 17:24

I have no lagg anymore. My game used to lagg for 5 mins for each interaction I do, but now it does not. However, I did download few stuff few days ago and then my game did start to crash so I just removed them but still have crashing and I also tried to remove my sims 4 folder to see if it helps but nothing changed which is weird.

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Post by Guest Thu 17 Aug 2017, 17:42

Hi,

Since removing the stuff that you have downloaded didn't help, I can recommend you to stop all the extra programs running in your computer before starting the game. Moreover, make sure your internet connection is not running through a proxy.

Go to Internet Options in Control Panel > check the connections tab and make sure the proxy server is not checked.

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Post by Guest Thu 17 Aug 2017, 17:53

If all else fails and you have any lastCrash_#### or lastException_####, feel free to zip them and send them to me in PM so I can take a look. 


Do keep us updated! Smile

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Post by Guest Thu 17 Aug 2017, 22:45

It works now thank you both! I guess was my internet connection Oh my...

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Post by Guest Fri 18 Aug 2017, 10:51

Glad you're able to solve it. 
Feel free to open a new topic should you have any questions or bug later on in-game.

Cheers!


Problem solved; Topic closed.

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