Sims 4 Issue

Hi Guys, downloaded everything up to Fitness stuff, followed the instructions and after i created a character and choosing a city to stay in, the game just gets stuck on the loading screen?? the sims icon will just spin and messages will appear below it and that's it, i left it for a half an hour and nothing??

nevermind guys got the answer on https://games4theworld.forumotion.com/t21806-must-read-how-to-install-the-sims-4-correctly# lol thanks anyway