Video Card/Windows 8 Problem??

I've recently gotten a new laptop that has Windows 8 on it and decided to put Sims 3 on again but it's not working like before
I did me and my sisters laptop (it's a Windows 7) at the same time, the same way and hers is working just fine right now
But when I got onto the game on my laptop it only showed me this VVV and said something about not finding a video card and its just using the highest graphics in the meantime but I can't change anything because I can't see the setting menu either so I'm not really sure how to fix this

It's a known issue with Windows 8 [not really, but that's the easiest way to explain it]. It may never be resolved. In short, in Windows 8 you're forced to use DirectX11 - DirectX 9c is not compatible with it. Because of that, some issues are had with various hardware/software setups.

Hello there,

Some things to try, to be sure:

- Try this: https://games4theworld.forumotion.com/t859-the-sims-3-text-balloons-not-showing-missing-fix

- Backing up and removing this folder: Documents\Electronic Arts\The Sims 3\

- Updating your graphic card drivers. (If you can provide the following information, I can find the correct driver for you: 1. Graphic card model; 2. Operating system; 3. 32- or 64-bit)

Admin wrote:Hello there,

Some things to try, to be sure:

- Try this: https://games4theworld.forumotion.com/t859-the-sims-3-text-balloons-not-showing-missing-fix

Everything was already set to English on the games but I went and redid it anyway (just on the Sims 3 not expansions) and nothing changed

-

Admin wrote:Backing up and removing this folder: Documents\Electronic Arts\The Sims 3\

If I do this, could I just copy and paste the file to my Desktop or does it need to be completely removed?

Admin wrote:- Updating your graphic card drivers. (If you can provide the following information, I can find the correct driver for you: 1. Graphic card model; 2. Operating system; 3. 32- or 64-bit)

Here's all the information you asked for (I hope):





Also, I don't know if this makes a difference but the launcher is saying this (which i don't know how to fix if needed):

Oh, I was thinking it was the dark screen issue. Not used to people taking screenshots with a camera lol - my bad.

Hey ^^,
So I just bought a Asus with Windows 8 on it (i'll spare the details)
and the Sales Clerk told me that if I want to play high definition games I should do this:
1. Go on the desktop
2. Right Click
3. NVIDIA Control Panel
4.Manage 3D Settings
5. Global Settings--> Preferred graphics processor--> High performance NVIDIA processor

P.S I don't have the Sims 3 on my new computer (i'm on vacation, and I don't have my Sims 3 Retail CD, left it at home ) I'll try as soon as I get back at my home. (Wait 1 week )d

Hello,

It'd be odd if that did the trick, but certainly worth trying.
Please let us know by then.

Enjoy your holidays in the meantime!