There was an error during startup, please see log for details. [SOLVED]

Shamrock wrote:Oh yeah, sorry, for the DEP you already suggested, but she hasn't replied, so maybe she hasn't tried it yet...
And definitely try to uninstall Bitdefender 2013, seems to be an issue with The Sims 3 in Windows 8.

I don't have bitdefender and as for DEP I can't even get into the game. This is a launcher issue rather than crashing. I'm starting to panic. I had this error awhile ago but it was resolved simply by deleting my cache files. I have already done this multiple times. And my game was working wonderfully before but I had to reinstall due to service initialization error

Carlos G. wrote:

sims3hope wrote:Goodnight Carlos, we will continue this in the morning but for now I need some shut eye. Once again thank you for your time! It is greatly appreciated!

Maybe one last thing (again, I should have asked this at the beginning ); have you already looked at the suggestions in this topic here ? https://games4theworld.forumotion.com/t857-the-sims-3-crashes-freezes-to-desktop-fix-updated-on-29-09-2012

Especially #2 ("Data Execution Prevention"), #3 (Assigning more RAM memory to the game) and maybe #6 too can be useful.

As for the #2 (DEP): although the descriptions are for Windows Vista & 7, maybe you can find the right options in Windows 8 too.
And about #3: after downloading the patch and starting it, you need to select the TS3W.exe in C:/ Program files(x86)/Electronic Arts/The Sims 3/Game/Bin (= the base game location).

Sorry about flipflopping everywhere were just all over the place! but I already tried that (clicking TSW.exe in the base game file but when the black screen in the very begging starts to load it says "The Sims 3 has stopped working Windows will notify you a solution [The hell it will!!]
And as for DEP how would this help for a log file? I am open up o any solution but I am curious as to how this would help! I hope I don't sound like I am back sassing you.